Hi!
It is recommended that you try the following methods:
①Click Settings-Applications-All-Find the software-Clear data, clear the software data and then open it.
②After uninstalling, re-download and install the corresponding program.
If it still doesn’t work, I suggest you use Sanqing.
If you have backed up data before, or there is currently no data in your phone that needs to be backed up, it is recommended that you try entering Recovery (turn off the phone, press Press the volume up + power button to enter recovery mode) to clear all data. Do not restore data after booting to see if the problem can be solved. If it still cannot be solved, it is recommended that you try to flash to the latest development version.
A more detailed description of the problem will help netizens understand the trouble you are encountering and help you solve the problem more accurately.
Thank you for supporting Xiaomi phones!