Cause of the problem

After turning on the smart wire control function, when you press the headset volume button twice or three times quickly, the system automatically recognizes the behavior as favorites (double-click) or downloading (triple-click). .

Solution

Please adjust the media volume by pressing the headphone volume button non-continuously.

Please go to Settings > Smart Assistance > Smart Wire Control, turn off the smart wire control switch, and then quickly press the headphone volume button to adjust the volume.

If the above problem cannot be solved, please go to the outlet for testing. If none of the above methods can solve the problem, please back up important data and bring your purchase invoice to an outlet for testing.