please check whether the speaker is covered, which will affect the playback quality. It is recommended that the speaker be uncovered when playing music.

please play other local audio and video to check whether it is the quality problem of the file itself. It is recommended to download and play high-quality audio and video files.

It is recommended to close some background applications, as more background applications will occupy a large amount of memory, causing music and video to get stuck when playing.

it is recommended to store the music and video in the internal storage of the device. The damage or failure of the external microSD card may cause it to be unable to play normally.

Case 2: Online music or video is played

Please check whether the speaker is covered, which will affect the playback quality. It is recommended that the speaker be uncovered when playing music.

please play other online audio and video, and check whether it is the effect of the source itself. It is recommended to play high-quality online audio and video.

The network condition will affect the playback effect of music and video, so it is recommended to play it when the network is good.

It is recommended to close some background applications, as more background applications will occupy a large amount of memory, causing music and video to get stuck when playing.