The reasons for the abnormal music parameters of Netease Cloud are:
1. Network connection problem: If the network is not connected or the network signal is not good, check whether the network is connected or whether the signal is unblocked.
2. This may happen when the software version is not updated. At this time, you need to update to the latest version of Netease Cloud Music and try to log in again.
3. If the data is not cleared, the login may fail. At this time, you need to enter the mobile phone system to clear the data of Netease Cloud Music and try to log in again.
4. Update the mobile phone system. At this time, please update the mobile phone system version and try to log in again.
5. If the above reasons are not valid, please consult Netease Cloud Music Customer Service.