Solution: 1. Please check whether your network firewall prohibits QQ Music from accessing the network. 2. Is the host of qqmusic.qq.com configured? If so, remove it and reopen qqmusic. Note: Host viewing method ① Windows 2000 users: C:\WINNT\system32\drivers\etc\hosts Double-click the hosts file to open it with Notepad ; ② Windows Use QQ Music Player 3. Please check whether your network connection is normal. Please close some software that takes up network resources, such as downloading software and Internet TV before trying again. 4. If you are surfing the Internet at the company, you need to ask the network administrator whether it is blocked. To visit music.qq.com.5. Please go to music.qq.com to download the latest version of QQ Music Player 6. You can log in to the QQ Music Player through the QQ panel 7. Wmp is damaged: Wmp detection page is : Click here to enter. If the detection page cannot help you locate the problem, please refer to the following methods. ① Please use windows media player to play a local song in WMA format; ② Play an Internet song in WMA format, such as /kuangren/quanbu /wodeyinyue/up/c4bafcfc/002235/3048558207.wma; If the song cannot be played normally in the above two situations, it means that your wmp has been damaged. Please download the new version of wmp10 or wmp9 and reinstall it.