1. Server maintenance

Due to official maintenance or bugs, you may not be able to enter the game. Everyone should pay more attention to game announcements.

2. How to solve the login prompt: "A connection error occurred, try again"

- For signal problems, you can try to reconnect or go to a place with good signal

- Try to restart the game and refresh the page

- Use wifi

- The wifi is not strong, use 2/3/4G to connect

3. Version problem

For unofficial versions, you can try downloading the latest version of the game.

4. The mobile phone has insufficient memory or there is a game cache

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