1 This service does not support cancellation through mobile phone business hall or online business hall;

2 This service is not enabled for your number;

3. The mobile phone number is in an abnormal state such as arrears, downtime and blacklist. , and need to return to normal state to deal with;

4 method error, if the instruction is sent incorrectly, you can check whether the operation is wrong;

5 The system is busy. If there are too many people visiting the website at present, resulting in a busy system, you can try again later.

2. If you plan to unsubscribe from the QQ music listening package business, you can try to unsubscribe in the following ways:

1 Log in to the QQ music client and click More > Free Traffic Service > Details > Unsubscribe in the navigation bar to unsubscribe;

2 in Unicom's 2G/3G/4G network, click exciting activities > traffic packets > details > unsubscribe in the music game client to unsubscribe;

Log in to Penguin FM client, and on my page, click Settings > Free Traffic Service > View Details > Unsubscribe to unsubscribe.

Tips: After unsubscribing successfully, the fee will not be deducted in the next month, and the monthly subscription rights can still be used until the end of the month; Repeated opening and unsubscribing in the same month will only charge a monthly fee.

If the above methods cannot be unsubscribed, please contact the local Unicom manual customer service for consultation.