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What should Netease Cloud Music do if it forgets its account?
If you forget, there is no way to get your account back. Only when you forget your password can you get it back through Netease Cloud Music.

The steps to retrieve the forgotten password are as follows:

① Click on the mobile phone desktop to open Netease Cloud Music.

(2) In the login interface that opens, click the login option to select the mobile phone number.

(3) In the open interface, click the forgot password option in the lower right corner.

(4) In the opened interface, first enter the mobile phone number, enter the reset password in the second blank box, and click Next.

⑤ At this time, we will receive a short message verification code on our mobile phone. We will enter the verification code and click Next.

⑥ Log in to Netease Cloud Music with the set password.