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Why can’t I unsubscribe from QQ Music Xixin?

There are marketing activity bundling and online time and age restrictions.

1. There is a bundle of marketing activities: When you opened QQ Music Xpress, you participated in relevant marketing activities, so you cannot unsubscribe. You can unbundle the activity by contacting QQ Music’s customer service.

2. Online time limit and age limit: QQ Music Xpress has not reached the required monthly online time limit, so you cannot unsubscribe. You can cancel after the online time limit is reached.