The application cannot open or use exceptions, which may be caused by different compatibility. If you encounter this situation, you can handle it as follows:

1. long press the desktop application icon and click "application information >"; Storage space usage > clear data > ok, and then reopen the application.

2. Uninstall the application that cannot be opened or used abnormally, and try to reinstall it.

If the problem still exists, please bring the purchase invoice, warranty card and machine to the OPPO customer service center for testing, and a professional engineer will solve it for you.