Try the following methods: 1. Restart the phone to clear all data; 2. Go to Settings-More Settings-Applications-Find I Music in all, and click to enter its information interface to clean up the corresponding cache and data; 3. To upgrade the mobile phone to the latest version, you can enter Settings-System Upgrade-Check the update immediately, download the upgrade package according to the prompt, click Check and Install, and the mobile phone will restart and automatically enter the upgrade mode; 4, enter the phone settings-more settings-restore factory settings-restore all settings.

vivo is a brand of Guangdong BBK Electronics Industry Co., Ltd., which officially entered the mobile phone market in 211. It is a mobile phone brand focusing on the field of smart phones. Vivo is committed to creating smart products with excellent appearance, professional sound quality, extreme images and pleasant experience together with fun-seeking, energetic and young and fashionable groups.

vivo has three product line layouts: X series, Xplay series and Y series. Photographing and music are the brand genes of vivo. In 214, the internationalization of vivo brand was fully launched. In addition to the Chinese mainland market, overseas markets where vivo entered included India, Thailand, Myanmar, Malaysia, Indonesia, Viet Nam and the Philippines. On October 26, 215, vivo and BCCI (Indian Cricket Association) announced a cooperation in Mumbai, India. vivo has officially become the main title partner of IPL since 216.

in p>216-217, vivo officially became the official partner of NBA China.