1. Player software BUG.

2. When downloading the player software, the installation package is damaged.

3. The player is not compatible with the mobile phone.

4. The mobile phone memory is full.

5. The song file is damaged.

6. Internet speed issues and slow caching make it impossible to play.

1. Right-click the "Computer" icon and click "Manage" as shown below:

2. Click "Services and Applications" in Computer Management. As shown in the figure:

3. Select "Services" in "Services and Applications". As shown in the picture:

4. Find and double-click the windows audio service on the right side of the "Services" interface, as shown in the picture:

5. In the pop-up properties interface, click the startup type drop-down option. Select Automatic. As shown in the figure:

6. Click "Start" in the startup type option in the properties interface, and click "OK". As shown in the picture:

7, after that QQ music can be played normally.