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The reasons for the Tencent 360 dispute

Reasons for the dispute between 360 and Tencent:

On September 27, 360 launched the personal privacy protection tool 360 Privacy Protector, which specifically exposes "privacy-peeping" software. This time 360 ??triggered the Tencent client dispute.

On September 27, it was reported that 360 launched a personal privacy protection tool - 360 Privacy Protector, which specifically exposed "privacy-peeping" software.

It is reported that the first version of 360 Privacy Protector released this time currently only supports QQ, the instant messaging software with the most complaints from users and the largest coverage (TM is not supported yet).

After experience, it was found that 360 Privacy Protector directly pointed out that QQ violated user privacy. In about five minutes, *** detected that 170 files or directories had been viewed by QQ, indicating that 153 of them may involve privacy.

360’s view after the incident:

The person in charge of the 360 ??Security Center said that it has received a large number of complaints from users recently, claiming that a chat software peeked into users’ personal privacy without their permission. Files and data. It has been verified that some client software will indeed intensively scan the user's hard drive in the background and secretly view files that have nothing to do with its own functions, such as user browsing history, online banking files, download information, video files, etc. Many users are worried that these software will steal personal privacy data without the user's knowledge.

Qi Xiangdong, President of 360 Company, said: “We hope that the launch of 360 Privacy Protector will give users more complete rights to know and choose, thereby promoting the behavior of the client software industry to be more standardized, transparent and accountable. Continuous development. ”

According to the official standards of the Internet Society of China, software that “maliciously collects user information without prompting the user or without permission” is defined as “rogue software”.

Qi Xiangdong said: "This kind of behavior of peeking into user privacy is completely consistent with the behavior of rogue software, which seriously harms the interests of users." "What's more serious is that the collection process of this kind of private data is in It is completed in the background, and it is difficult for ordinary users to understand what these software are doing secretly, so that they are often unaware that their privacy is being spied on and their private data is stolen. ” 360 Company stated that this software is Green software will be installed on the user's computer desktop by default. If you need to uninstall it, just delete the folder. It is worth noting that before the Mid-Autumn Festival holiday, Tencent promoted QQ computer security software to some users. This software is considered to be one of the main competitors of 360 Security Guard. With the help of Tencent's huge promotion channels, it has put some pressure on 360.

Tencent statement

I just received two more messages today, which I found very funny. Earlier, Tencent issued a joint statement opposing 360 unfair competition and strengthening industry self-discipline

Tencent Technology News Beijing time on October 27, Kingsoft, Baidu, Tencent, Maxthon, Keniu and other companies Today, we jointly issued the "Joint Statement on Opposing Unfair Competition and Strengthening Industry Self-discipline of 360", which aims to "expose the various evil deeds of 360, express our firm opposition to the unfair competition of 360, and call for the strengthening of self-discipline in the Internet industry to contribute to the health of China's Internet." Development creates a good environment. ”

The following is the full text of the joint statement:

Kingsoft, a well-known professional security manufacturer in China’s local market;

Baidu, the largest Chinese search engine Engine provider;

Tencent, China's largest integrated Internet service provider;

Maxthon, a professional browser developer with over 500 million downloads;

Keniu, an emerging security software manufacturer.

We come from different service fields of the Internet and have been committed to the healthy development of China’s Internet, providing users with convenient, safe and healthy products and services. However, over the past year, we have all been maliciously attacked and harmed by the same companies.

We hereby issue a joint statement to expose the various evil deeds of 360, express our firm opposition to 360’s unfair competition, and call for the strengthening of self-discipline in the Internet industry to create a good environment for the healthy development of China’s Internet.

Network security is a topic of widespread concern to users, and it is also a common challenge faced by all enterprises. Companies should improve the technological level and network security of the entire industry through fair competition. However, what this company is keen on is not to protect user safety, but to use the guise of "security" to induce users to install its own software and uninstall peer software by implementing "security intimidation" and "security fraud" on users. To seek unfair business interests.

1. In March 2010, 360 defined Baidu Toolbar as a negative review plug-in. Shortly thereafter, when 360 conducted a system scan, it defined Baidu Toolbar as a "system security vulnerability" and spared no effort to remind users to uninstall it, which had a serious impact on the normal development of Baidu Toolbar. Baidu filed a lawsuit with the court in August 2010 and resolved it through legal channels. In fact, Baidu Toolbar is only a web browsing auxiliary tool. 360's definition of Baidu Toolbar as a "system security vulnerability" is pure nonsense.

2. In May 2010, 360 Security Guards forcibly prompted users to completely uninstall Kingsoft Net Shield on the groundless charges of "Kingsoft Net Shield destroying the operation of the 360 ??Trojan firewall". Shortly thereafter, 360 Antivirus also began to prompt users to uninstall Kingsoft Network Shield. In fact, today, when phishing websites are becoming more and more popular, Kingsoft Net Shield provides security modules for browser manufacturers to protect more users from online security. 360 Security Browser believes that this security module poses a threat to it. In order to seek commercial interests, 360 launched an attack on Kingsoft Network Shield, forcibly uninstalling Kingsoft Network Shield, and depriving users of their right to choose.

3. In May 2010, 360 Security Guard threatened users in the name of "unsafe", intercepted the normal default settings of Maxthon and other browsers, and forced the installation of 360 Browser from various channels , and then take over the default settings and force users to use it in the name of security;

4. On May 25, 2010, just 5 minutes after the first version of Keniu Free Antivirus was born, it was maliciously attacked by 360 Security Guards Interception. Through technical analysis, Keniu found that 360 had already produced an interception database as early as May 24 (the day before the release). 360 issued instructions to 360 Security Guards from its cloud server to prevent users from downloading and installing Keniu Antivirus.

5. In September 2010, 360 launched the "360 Privacy Protector", slandering normal user operations and QQ security check modules as Tencent QQ peeking into user privacy. Any third-party program whose name is changed to "QQ.exe" will be prompted to peek into privacy. The company also spreads malicious information through its software pop-ups, official website special topics, blogs and Weibo to expand its influence.

We are all responsible enterprises that focus on making products, technology and services for our users. However, in the face of repeated malicious attacks by 360, our efforts and contributions have been wantonly discredited. 360 overdrafts netizens’ trust in the security industry by labeling and beating them with sticks. We cannot tolerate 360’s malicious attacks on our colleagues.

We hereby issue this joint statement. On the one hand, we disclose the truth about the company’s malicious competition, and at the same time, we also express our position of resolutely resisting such malicious competition. No matter how ferocious viruses and Trojans attack, we have nothing to fear. We will never give up our solemn promise to our users. We also call on more companies to join us in resisting this behavior that seriously disrupts market rules and breaks the bottom line of business ethics.

We implore the relevant competent authorities to resolutely stop this unfair commercial competition behavior of 360, conduct a thorough investigation into 360’s malicious behavior of intimidating and deceiving users, purify the industry atmosphere, and restore a healthy and orderly market environment for the Chinese Internet!

Here, we solemnly promise and call on our peers to join us in:

1. Fair competition and maintain a healthy and good market atmosphere in the industry;

2. Do not engage in any form of business cooperation with 360;

3. ***Co-promote and assist industry authorities to issue industry regulations to effectively restrict market competition.

We call on users to view information security issues rationally and objectively, recognize the truth about malicious competition, and not to be beguiled and deceived by the "security intimidation" of some unscrupulous companies. At the same time, we also call on competent authorities, industry experts and Internet practitioners to conduct consistent supervision of the industry to promote the healthy development of China's Internet industry.

List of companies in the joint statement (in no particular order):

Kingsoft Corporation, Baidu Corporation, Tencent Corporation, Maxthon, and Keniu Antivirus