1. Does Moby Dick have to pay for recycling old clothes?
A: Old Moby Dick clothes are recycled free of charge.
2. Is there any requirement for Moby Dick to recycle clothes?
A: There are no special requirements for old clothes. All kinds of clothes, shoes, bags, sheets, quilt covers, plush toys, belts, hats and other items can be donated and recycled by Moby Dick.
3. Can I go home to recycle if I live in the countryside?
A: The recycling of Moby Dick's old clothes covers 320+ cities across the country. Whether a specific village can be recycled can be directly reserved in the background of Moby Dick. You can usually make an appointment to collect it at home.
4. Where are the clothes recycled by Moby Dick?
A: Moby Dick will donate the collected old clothes and 10% relatively intact winter clothes to poor areas after disinfection. Some newer summer clothes that cannot be donated will be exported to third world countries such as the Middle East and Africa. More than 80% of the remaining old clothes are distributed to other places in four categories: wool, cotton, chemical fiber and blended fabric for "rebirth" into non-woven fabrics, recycled gloves, clothing and leather.
I have an appointment with Moby Dick today. When will the courier contact me?
A: Generally, you can make an appointment before 16, and you can make an appointment after 16. Make an appointment on the same day, and the courier will contact you after making an appointment 1 hour; To make an appointment for the next day, you usually get a call from the master at 8-9 am to communicate the door-to-door time in advance. Within 1 hour before the master contacts you, you can receive the contact information message of the courier brother.
6. What if I packed my clothes but didn't pack my luggage?
A: You can pack it in any bag around you, or you can call for a packing bag before the courier comes to your door. The packing fee is borne by Moby Dick.
7. Besides environmental protection, what are the benefits of recycling old clothes?
Answer: You can get whale coins corresponding to old clothes in Moby Dick, 1KG=5, and you can exchange many daily necessities in the mall.
8. What should I do if I encounter other problems?
A: In the process of recycling old clothes by Moby Dick, if you encounter any problems, you can click on the menu bar of WeChat official account to make an appointment now and enter the contact customer service interface to directly get the exclusive one-on-one service of Moby Dick customer service.