Second, good interpersonal relationships can promote information exchange and information enjoyment between people. The amount of knowledge in modern society has surged and information has exploded. Without establishing harmonious interpersonal relationships, it is impossible to obtain information as soon as possible. Some people say that 80% of information in modern society is obtained through communication. In modern society, mastering information means increasing the weight of success.
Third, people can draw strength from friendly and cooperative interpersonal relationships, enhance their self-confidence, and be handy in creating life achievements. On the other hand, if people destroy each other and contain each other, and their enthusiasm is suppressed, they will not be able to play, kill their will and waste time and light, then there will be no creation of life achievements at all.
Secondly, good interpersonal relationship is the need of people's physical and mental health. If a person is in a close and harmonious interpersonal relationship of mutual care and care, he will feel comfortable and beneficial to his health. Good interpersonal relationships can keep people relaxed and optimistic. Bad interpersonal relationships can interfere with people's emotions and cause anxiety, anxiety and depression. Serious bad interpersonal relationships can also make people panic, pain, disgust or anger. Modern medical research shows that bad mood is actually the biggest damage to physical and mental health. It is reported that recent research by American scientists found that 20% of Americans are used to being angry and their health is seriously threatened. Therefore, people's physical and mental health needs good interpersonal relationships. As the saying goes, the way of keeping in good health lies in "harmony", which refers to the harmony within the body, the harmony with nature and society, and the harmony between people, that is, the harmony of interpersonal relationships. Good interpersonal relationship is beneficial to people's physical and mental health.
Finally, good interpersonal relationship is the need of happiness in life.
The happiness of life is based on material life and spiritual life. Happiness in life must include the content of material life, and creating happiness in material life will be influenced by interpersonal relationships. Good interpersonal relationships are conducive to creating an optimized environment and enabling people to give full play to their creativity in the process of material production. People's enthusiasm and creativity can increase the production of material wealth and enrich people's material life. Good interpersonal relationships also make the material communication channels between people smooth, and people need each other's things, which may bring more material happiness.
The happiness of life also needs the satisfaction of spiritual life. Ideological and moral, ideal sentiment, psychological status and other spiritual life conditions are closely related to interpersonal relationships. People need emotional communication. In like-minded and positive interpersonal groups, harmonious and healthy interpersonal relationships form an objective environment of harmony, trust, friendship, unity, understanding and mutual concern. In this environment, the exchange of thoughts and feelings between people can make people draw strength and courage from it, so that people can get timely help from others when they encounter setbacks and difficulties, and achieve mutual understanding through communication; It can make people in a comfortable, free and unrestrained mental state, easily form an optimistic, confident and positive attitude towards life, purify people's spiritual sentiment and environment, and sublimate people's ideological realm; On the contrary, bad interpersonal relationships make people suspicious, indifferent and jealous, resulting in confusion, depression, loneliness, depression and pain.
(A) people with strong ability should also pay attention to interpersonal relationships.
When Hao Gang Jr. joined the company, he found it difficult to fit in. He found that Wei Wei, sitting opposite, brought breakfast to the leader every day. "Flattery!" He rolled his eyes in his mind. Look at Xiaoyu next door. No matter who calls her, she always smiles. When the leader asked her to close the window, she casually said, "The smog is really serious recently!" The leader said, "Yes! The construction outside is too noisy. " Xiaoyu replied, "You are too noisy. I'll close the door for you!" " So scheming! Xiao Hao thought.
Many people, like Xiao Hao, hope that work is work, and think that winning by real talent is the right way. Only people with poor abilities need relationships, and good relationships mean flattering against their will? If you think so, it shows that you have put strong professional ability and strong interpersonal skills in opposition. In the workplace, if you want to achieve rapid growth, you have to manage interpersonal relationships with your heart:
1. Reflect your value in interaction.
Most jobs are connected with professional skills and upstream and downstream links, and solve problems and create value in the process of full interaction with people. The quality of your docking directly affects the efficiency and quality of your work.
If you have a good sense of interaction, then when you encounter insurmountable problems, you will quickly choose to ask for help, and break through the upper limit of your ability with the help of others, and you will see unexpected results.
Step 2 build interpersonal alliances
Interpersonal alliance does not mean cliques and intrigues, but wins the trust and support of colleagues with a sincere, cooperative and helpful attitude. In everything, you take a warm and friendly attitude and try to exceed the expectations of others; Once you make a promise to others, you will come through rain or shine, complete your mission and become a reliable and trustworthy person.
Strong alliance means a good interpersonal ecology, which can make work get twice the result with half the effort; Can help you avoid many risks.
Repair the most important relationship
Leadership is your most important ally. You must take the relationship with the leader seriously and strive to achieve a state of deep mutual trust. Leadership is the gatekeeper of the cause, so we must communicate with leaders more and take every communication seriously.
(b) Better understanding of the needs of others
Xiaojun worked overtime all night to catch PPT and was reminded to be busy in the middle of the night. It turned out that what the leader wanted was to merge the latest data and make an EXCEL form, which could have been done in half an hour … ......
These common workplace dislocations all stem from an assumption-I already know each other's intentions! In fact, understanding others is not so easy. Once I found an interesting thing when I was training in an enterprise: the employees of the other party thought they could accurately understand the intention of the leader in 86% cases; But on the leadership side, they think that subordinates can understand their intentions in 42% cases, which is twice as bad! How can we better understand other people's intentions?
1. Ask more questions, and don't be afraid of making a fool of yourself.
Are you like Xiaojun, who seldom asks questions when assigning tasks? If you always act rashly without knowing the real needs of the other party, you will only get twice the result with half the effort, and even get the opposite result. Your strong skills will be underestimated, and basically bid farewell to promotion and salary increase.
Sometimes, you may worry that you will ask ugly questions and be questioned by others, "How come you don't even know this!" " Think about it, if you don't ask questions when you are new here, when are you going to ask? Sometimes halfway through, I find that there seems to be something wrong, and I am embarrassed to ask again.
Honey, whitewashing will only make the problem worse. At work, as long as there is something you don't understand, you must be patient and ask early, and don't be sloppy and pretend to understand.
Ask questions scientifically
As a newcomer, I might as well reply "Ask the leader questions" and show you an article "Don't ask the leader questions, how dare you say that the task is too vague? ",you can also expand the method of reading more questions, which is helpful to clarify the objectives of the inspection task. Only by figuring out the real needs of others can you exceed their expectations and hand over better results.
(3) It is better for colleagues to be friends.
Xin Wei said ruefully, "You can't expect to make friends with your colleagues in the workplace! I treat people sincerely and often tell the truth without reservation, but I am always cheated, so I regret it! " I asked her, "What do you mean?" Xin Wei thought for a moment and said hesitantly, "I chatted with them about the recent scandal of the company and vomited about the leadership. It seems that these things should not be said! It seems that sincerity has to be taboo. " Who said no! Being sincere to others does not mean doing whatever it takes. You should be able to make friends.
Make friends with colleagues.
Maybe you have heard the saying: "You can't make such good friends when you leave school!" "This statement has misled many people. In fact, only after you leave school can you officially become a social person. You should take the initiative to learn new methods, establish contact with others and provide value for others.
2. Make full use of colleagues' resources
Colleagues are powerful contacts. In your future career, colleagues may be the consulting objects of your specific questions; It may be a reference for your job search; It may be your business partner; It may also be a reference for your future friends and partners. Once a colleague regards you as a good friend, he may use all his resources to achieve you. I have met many successful people in consultation, and they have one thing in common, that is, they keep good contact with their former colleagues.
3。 Pay attention to politeness
Some people think that politeness is a kind of false politeness. They think that if you put "please", "thank you" and "may I?" "Please" and "I'm sorry", these polite expressions, are so strange if they are always on their lips! However, I guess you don't want to get in touch with a guy who always doesn't discuss with you, thank you or apologize. Politeness is the external embodiment of personal cultivation.
For newcomers, I suggest you get rid of the habit of swearing, except for the polite expressions you have just mastered in kindergarten. Never swear in the workplace. These words won't help you get closer to others.
You can also form a good habit:
When talking to others, address them first. It is not good to open your mouth, or "that person", or say something casually. Therefore, repeat this good habit, please address people before you speak, and it will be more perfect if you can smile first!
Make clear the importance of communication and treat it correctly.
Managers should first fully realize the importance of communication, deeply understand the role of communication in management activities, and not only focus on other functions of leaders, which will help managers to have more means to solve contradictions, so that they will not be at a loss when using communication to solve problems.
Communication must have a clear purpose and clear thinking.
Effective communication should be targeted, and it is best to seek the opinions of the other party first, so that both parties know what needs to be communicated. In the process of communication, try to keep a clear head, don't provide ambiguous information to the other party, use the way of speaking and tone appropriately, make the wording clear and clear, and pay attention to some subtle differences in feelings. For example, when arranging work, it is necessary to introduce the work requirements and contents in detail, so that employees can truly understand the intention of this communication.
Respect each other and win trust.
The effect of communication depends not only on the content of communication, but also on the interpersonal relationship between the two parties. Managers who respect their employees can gain their trust and let them express their ideas. Once managers can't gain the trust of employees, the communication between the two sides will be greatly reduced. Therefore, in the process of communication, managers must put employees in an equal position with themselves, put themselves in their shoes and respect employees as much as they respect themselves. This can not only gain the respect of employees, but also stimulate the enthusiasm of employees and managers to share weal and woe, which is conducive to effective communication between the two sides.
Cultivate the Art of "Listening"
Communication should pay attention to the art of "listening". By actively listening, we can understand the real intention of the speaker and get the information that the other party wants to convey. Listening patiently can stimulate the other person's desire to speak, help to find out the key to convince the other person from the other person's conversation, and increase the effectiveness of communication. Managers who are good at listening should show interest in the other party's conversation and concentrate on activities unrelated to the conversation, such as reading newspapers, watching time, and being distracted, which will easily make the other party think that you don't care about his conversation, thus undermining the enthusiasm of the other party for communication; Try not to interrupt each other during the conversation, and don't judge too quickly and jump to conclusions. This will not only show your respect for the speaker, but also leave a stable and subtle impression on the other party, and improve your trust and communication efficiency.
Master the skills of speaking
Drucker said: "A basic skill is to organize and express your thoughts in written or oral form. Your success depends on your influence on others through oral or written language. This ability to express your thoughts clearly may be the most important skill a person should have. " In most communication, conversation is the most important way. To communicate with people, we should not only listen, but also speak and express our views. As a manager, don't talk to subordinates, and don't deliberately show the inequality of status; When communicating with others, it is not appropriate to express your views in an imposed tone, otherwise it will make the other party feel disgusted, even if your views are correct; Speak as concisely as possible and express your ideas in simple and clear language. You know, wasting other people's time is killing people for money. When talking, if you find that the other person has an impatient expression, you should stop or change the subject, so as to improve the atmosphere of communication. Don't talk too much and ignore each other. You should pause after conveying your own information to ask for others' opinions, so as to avoid the embarrassment that the other party has opinions but is unwilling to interrupt, and show your own quality while respecting others. Clever use of appropriate body language, such as eyes and gestures, is also very important for effective communication.
Summarize five communication skills: sincerity, trust, restraint, enthusiasm and respect.
(Sincerity) A sincere heart can make the two parties in communication have mutual affinity and treat each other with sincerity. A sincere person can make the friendship between the two parties last forever.
(Trust) Trust is to believe in the sincerity of others and understand their motives and words and deeds from a positive perspective, rather than to doubt and guard against them.
(Restraint) Restraint means getting along with others, and friction and conflict will inevitably occur. Restraint often has the effect of "turning hostilities into friendship". But restraint is not unconditional, it should be rational, beneficial and restrained.
(Enthusiasm) Enthusiasm can give people warmth, promote mutual understanding, melt cold hearts, smile at people forever, and others will smile at you.
(Respect) Look each other in the eye when you say hello. When communicating with older people, you should call them elders, because you are the real junior. Don't interrupt others when they are talking, but listen carefully.