The object of social work service is people, the object of service is ever-changing, and the environmental system of the object of service is quite complicated. Social workers should constantly accumulate clinical experience and improve their service ability and level. Then, the following is a case of social worker's intervention in migrant children's service that I compiled for you. Welcome to read and browse.
I. Service background
Minors' Advisory Service Department? Establish a new generation of new styles and raise a new generation? Stick to the goal? Accept, respect and sincerely serve young people and the whole society? The purpose. It is our responsibility to serve the minors and their parents in Jinhua. With the correct leadership of the higher authorities and the strong support from all walks of life, we will strive to explore a new model for the development of off-campus education and give full play to our own advantages. Ducrey parents wisdom? Based on positioning, we will build a modern parent-child growth service platform that gives children self-confidence, upward and healthy growth, parents love to learn Philharmonic, and can guide their children's growth with wisdom. In this way, we can reduce the error rate of parents' daily words and deeds, let them know more about their children's inner world and needs, reduce the adverse effects of parents' anxiety on their children, and further promote the formation of parents? Be a learning parent, educate children scientifically, and grow up healthily and happily with children? The atmosphere is good.
What are the advantages of undertaking the services for children and adolescents previously provided by the minors' consulting service department? Ducrey. On the basis of the left-behind girls project, it was extended to the service project for migrant children, and a program focusing on migrant children was launched. Drifting Flower Sansheng Service Group Activities. The project investigated and analyzed the needs of migrant children in depth and carried out a series of? Sansheng? Care about education services. Focus on helping children of migrant workers in Jinhua, that is, children studying in different places who come to Jinhua to work with their parents. Through professional social work services, help these children and their families to empower themselves, participate in the community, better integrate into urban life and increase their happiness.
Second, the service introduction
? Drifting flowers provide education and services for floating children aged 7-/kloc-0-3 years old in Jinhua Huancheng No.2 Primary School through group work, and the Sansheng service project is divided into three parts: life, survival and life. The Language of Life-Is the Origin of Life Protection? The purpose is to let floating children know about life, love life, protect life and form a correct outlook on life; What is the second part? How to survive-survival skills and ways to get along? The purpose is to let children learn the skills and rules of survival and learn the skills of self-protection; What is the third part? Color of Life-Beauty and Brilliance of Life? The purpose is to let children feel the beauty of life and let them enjoy life better. Help children understand the law of growth, master self-protection and survival skills, learn to integrate into the new community and enjoy a new life. We hope that all sectors of society will pay attention to these? Floating flowers-the growth and life of floating children, creating equal, healthy and harmonious urban life for children.
Third, service analysis.
(A) theoretical basis
According to ecosystem theory, social work practice is devoted to improving the psychological and environmental conditions of case owners. It focuses on the interface between the individual and the environment. What do you think is the dilemma experienced by the case owner? Problems in life? It integrates different broad frameworks of human behavior and social practice theory, and provides a rich foundation of social work knowledge and practice. It emphasizes that people are in the situation and think that the case owner does not exist in isolation, but exists in the social environment. The problem of the case owner is closely related to family, school (work unit) and society. The intervention skill of social work is to create a comfortable, safe, harmonious and supportive environment for the case owner under the guidance of ecosystem theory, and then help the case owner solve the problem.
(2) Demand analysis
Before the service began, the project team determined 50 floating children aged 7- 13 in Huancheng No.2 Primary School as our service targets through questionnaire survey. It is found that there are some obvious problems and needs in the life of migrant children: the parents of migrant children generally have low academic qualifications, poor living and sanitation conditions, and the living and learning environment of migrant children is not satisfactory. Most migrant children stay at home after school, do not participate in various interest training classes, and lack necessary extracurricular books. Although they live in the city, they are always on the edge of the city because of the gap and inequality with urban children. Most children feel depressed, discriminated against and have a narrow circle of friends. Many children have a heavy sense of inferiority, a strong sense of self-protection and closure, stiff behavior, introverted personality and are unwilling to associate with others. This paper analyzes the needs of migrant children from family, school and society.
1. The needs of migrant children themselves and their families
Parents of migrant workers pay more attention to their children's learning and less attention to their psychological needs and growing care needs. Children in this period have their own pursuit of knowledge and cognition of life, but families can't satisfy them. Therefore, professional life education is an indispensable demand for migrant children, which can prevent and avoid migrant children from receiving bad education and help more migrant families live a happier life.
2. The needs of the school
At present, schools pay more attention to children's academic performance education, and pay less attention to children's growth and psychological counseling. At the same time, some floating children have behavioral deviations, which affect their academic performance. Professional social work service can improve children's behavior deviation and help them rebuild healthy psychology.
3. Social needs
According to the data of the fifth national census, the number of floating children in China is increasing, and it has become an important issue to pay attention to the growth of floating children. In the public welfare project of Jinhua 20 15, the service to help migrant children receive education is one of the key points, and the healthy growth and community integration of migrant children have become an important factor affecting community harmony.
Fourth, the service content
(A) service objectives
? Drifting Flower Sansheng Service provides services for migrant children in the form of group work, mainly achieving the following objectives:
1. Help migrant children know, respect and cherish life and establish a correct outlook on life through life education, grateful parents education and self-protection education group activities;
2. Help migrant children learn survival skills, know how to protect themselves, improve their adaptability to survival, make them better adapt to urban life, enhance their self-confidence and strengthen their interpersonal skills through group activities that understand life rules, safety knowledge and emotional control;
3. Through group activities such as discussion of reading methods, simulation of words and deeds, and prospect of future dreams, help migrant children discover the beauty in life, experience the beauty in life, enjoy the happiness in life, be grateful for life, and bravely pursue their ideal life;
4. It helps to strengthen communication and exchanges between children and their parents and classmates, improve interpersonal relationships, and make migrant children better integrate into community and urban life.
(B) service strategy
1. Basic services: provide professional social work services to help migrant children better form an outlook on life, adapt to urban life, enjoy life and integrate into the city.
Social workers use professional ideas, value theories, scientific working methods and skills to help migrant children establish a mutual aid system through group activities. In the process of group activities, children can get support not only from social workers, but also from other members of the group. In the group, children learn survival skills from each other, feel the meaning of life, share the beauty of life, support each other and make progress together. Starting from the advantages of migrant children, we should fully tap their potential, empower them, help them improve their ability to deal with problems, strengthen interpersonal relationships, and make them better adapt to the city and integrate into urban life.
2. Interesting activities: Drifting Flower Sansheng service is integrated into a large number of activities, with various forms and rich contents.
According to the characteristics and needs of the clients, the project team adopts diversified service forms and carries out activities in group activities, such as thanking parents. Fold your love? Know the traffic sign display in traffic rules, scene simulation in emotional management and? Target tree? 、? Family photo? 、? Blessing card? And so on, social workers mobilize the enthusiasm of children to participate in activities in various forms, so that children can learn something in activities.
(3) service operation mode
Service platform+service team (institutional expert supervision team+service social worker+volunteer team+project external support team). Among them, the main responsibilities of the institutional expert steering group are institutional co-ordination and social worker supervision. The service social worker is composed of project team members (the third year of social work), whose main responsibility is to prepare and carry out various group activities. The volunteer team consists of sophomores majoring in social work and volunteers outside the organization. Volunteers mainly assist social workers to carry out various group activities. The external support team of the project is composed of the vice principal of Huancheng No.2 Xiaoxu, the lecturer of children's education, the family education teacher and the psychological counselor, and is responsible for helping to guide the smooth development of the group activities.
(4) Service implementation process
1、? The Source of Drifting Flowers' Sansheng Service —— Yunnan Province? Sansheng education?
Since 2008, all kinds of schools at all levels in Yunnan Province have carried out life education, survival education and life education in an all-round way from kindergarten to university, which has become the content of many educational reform and development measures in Yunnan Province. Luo Chongmin, director of Yunnan Education Department, believes that life education, survival education and life education are the core of values education. Education is actually a kind of life education, an education for the development of human life, which enables people to cherish and fear life, not only natural life, but also social life and spiritual life. Let students know how to survive, improve their survival ability, development ability and creativity, let us students know how to live, love life and fight for it, and let our happiness be integrated with the happiness of family, group, nation, country, human beings and nature, so that people can develop in an all-round way and move towards happiness. The correct outlook on life, survival and life embodies the ultimate goal orientation of education. On this basis, according to the characteristics and needs of migrant children, the project team launched a three-life service group for migrant children.
2、? Drifting flower sansheng service is the content.
(1) the first stage: the language of life-the origin and protection of life
The theme group activities at this stage are mainly life theme group activities, such as having you-meeting, contract and companionship, thanking my parents and loving my body-only once in my life. The project team mainly carries out activities through ice-breaking games to establish relationships, self-protection courses guided by children's education lecturers and experts, group sharing, hands-on love, gratitude and filial piety. Let children feel life, cherish life, respect life and thank their parents. In the process of group activities, migrant children actively participate in the investment and are enthusiastic, and cooperate with social workers to carry out group activities smoothly.
The activities in this stage are mainly concentrated on 20151-20161,and children can basically arrive at it every Friday at noon 12: 00- 13: 00. Moreover, there will also be more people taking time off because they have not communicated well with the surrounding second primary school in advance. For example, children will take part in academic competitions at noon that day.
(2) The second stage: the method of survival-survival skills and ways to get along.
Group activities at this stage are mainly about survival theme group activities, such as having rules everywhere in life, knowing how much to grow up safely, being the master of emotions-happy growth, happy reading, etc. Among them, there are traffic signs that know the traffic rules, safety knowledge contests that know the knowledge of safe growth, role-playing of scene simulation to experience emotional changes, and reading skills guidance from expert teachers of children's education. Through these activities, migrant children can learn more survival knowledge. Know more about the rules of urban life and the skills of self-safety, learn to control and manage your emotions, learn to get along with others, understand the skills and methods of reading, and improve your reading ability, so as to better adapt to urban life, integrate into the community and integrate into the city.
The group activities in this stage were held from March to April on 20 16, and the specific time was the same as last semester. During the first activity this semester, due to the interruption of a winter vacation activity, the first activity was obviously a bit chaotic, and it was difficult for social workers to control the scene. By the time of the second activity, the children were basically able to actively participate in the activity, and compared with last semester, some children had changed and were developing in a normal and healthy direction.
(3) The third stage: living colors make fragrance-the beauty and brilliance of life.
Group activities at this stage are mainly composed of reading, reading everything in the world-appreciating famous works, being a polite person-being a new citizen, I can do it, weaving childhood dreams (1)-working hard+sweating, weaving childhood dreams (2)-and group summary meetings and other life-themed group activities. Read Robinson Crusoe (excerpt) and enjoy it. Target tree? Weaving childhood dreams, writing? Blessing card? The whole process of the memory group aims to help migrant children discover, feel and enjoy the beauty of life and bravely pursue their ideal life.
Group activities at this stage are concentrated in April-May 20th16th, and it is still at noon every Friday. Every group activity gives social workers a different feeling. Social workers gain a lot every time, and the group activities are over. But for social workers and children, it may be just the beginning. What children learn from group activities is slowly affecting their growth. For social workers, the end of each service is to accumulate experience for the next service. Children and social workers are learning and growing.
3. Future arrangements and plans
(1) service team: study hard theoretical knowledge, improve social workers' professional knowledge and ability, constantly sum up practical experience, and improve social workers' service skills and level. Be good at integrating social resources, incite social resources to provide convenience for institutional services, let more people in the society pay attention to the marginal group of migrant workers' children, actively play the role of social volunteers and professional social workers in colleges and universities, and let them assist in the smooth development and completion of the project.
(2) Service content: improve the existing services, enrich the service content for children, carry out interesting activities that can attract children, pay attention to the growth of children and adolescents, systematically analyze the family, school and social environment of the clients, comprehensively consider the different needs of children and adolescents, provide personalized services on the basis of universal services, and constantly enrich and improve the service content.
(3) Clients: read literature, pay attention to life hotspots, find problems, regularly carry out research activities on the needs of children and adolescents, find out the needs of clients in time and adjust the clients, and expand the scope of services as much as possible within the scope of capabilities to benefit more children and families.
(4) summary? The service experience of Drifting Flower Sansheng Group is not enough to reflect, and it actively summarizes the development success and promotes it to the society, so as to provide some reference experience for other floating children's services and benefit more such groups in society.
Validity evaluation of verb (abbreviation of verb)
(1) Plan evaluation
? Before the activities of Sansheng Service Group were carried out, social workers made detailed design and planning for the whole project, including the collection of relevant information about migrant children in the early stage of the city, the design of application forms, demand research, curriculum design of group activities, recruitment and training of volunteers, recruitment of service targets and so on. In the preliminary preparation stage, the project team strictly implements every link to reduce all kinds of errors and affect the results. Through the efforts of the project team, the bid was declared in the bidding process and the service of the project team was carried out; In the course of course design, volunteer recruitment and training, the project team successfully completed the task and got the support of the training venue provided by Shanshan family. With the efforts of excellent team supervision and professional social workers, the course design was successfully completed. On the client side, the project team has received the support of Huaner Primary School and is willing to provide 50 migrant children as case owners and activity venues for the project team. However, there are also some shortcomings. The case owner of the project team did not take the initiative to ask for help, but was often recommended by the class teacher. Their participation in group activities is one of them. Carry out the teacher's orders? Instead of really needing the participation of voluntary service; The total number of customers is ***50, which is divided into four groups. They come from the third, fourth and fifth grades and have different levels of knowledge, which undoubtedly increases the difficulty for social workers to carry out activities.
(2) Process evaluation
? Drifting Flower Sansheng Service Group was closed on February 20th151-201June May due to the winter vacation. In half a year, the project team carried out 12 group activities. Before each group activity, social workers will make careful preparations. The project team carried out activities around the theme of life last semester, and mainly around survival and life next semester. At the beginning of the group activities, the project team will have a team expert lecturer to give a 15-minute lecture before the formal group, but later I felt that the situation was not very good, so I started the group activities directly. During the group work, the children are more enthusiastic about participating in the activities of our project team, and they are more curious about the activities of our project team, so the number of people attending the activities can basically be here every time, except for some who have something to ask for leave. After that, the relationship between children and social workers became familiar, and children became a little casual. Social workers and volunteers need to maintain discipline while developing groups. In the next semester's activities, social workers found that some children had some changes. For example, children who didn't want to calm down and participate in activities last semester and loved to move around could participate in activities well after a little reminder from social workers. Children who were not confident in the early stage gradually became confident and dared to get angry in the group; In the early, middle and late satisfaction questionnaires, children are also satisfied with the activities carried out by social workers, and many children like social workers to carry out various small games. Social workers also sum up and reflect on themselves after each group, find problems, accumulate experience and improve service skills.
(3) Evaluation of results
12 After the group meeting, I collected the information of the children who participated in the activities, and found that many children said that they had learned a lot in the group meeting activities, such as being grateful to their parents, cherishing their lives, protecting themselves, safety knowledge, reading methods, meeting many friends, and being happy to be accompanied by social workers and team members. Many children also use some things they have learned in life. When asked if they would participate in such activities in the future, many children said they would. Are you online? Blessing card? In fact, social workers saw very warm words? Thank you for every smile you bring us? The social worker was shocked to see such words. Social workers just do their best and may not think that they will be given so much, but this result is also an affirmation of social workers.
(4) Efficiency evaluation
When it comes to interests, it is naturally linked to money. Although this is a bit realistic, it is a way to evaluate whether the service is effective. From where? According to the members of the project team, the cost of the project team is relatively low. The project team makes full use of college students' resources and external support system resources, gives full play to the advantages of social resources, and strives to make limited resources play an unlimited role and maximize benefits. After that, the project team will also contact other foundations to help difficult cases.
Sixth, professional reflection.
1, social workers have professional knowledge and skills, and can use group work, one of the three major methods of social work, to help migrant children alleviate some inner troubles, tap the potential of team members, and create a platform for team members to help and learn from each other, so that each team member can grow up healthily and happily with the help of himself, other team members and social workers. However, social workers also need to constantly sum up and reflect in practice, exchange and accumulate experience in order to better serve more people.
Social workers can personally experience the benefits of helping others in group activities. Watching children grow up again and again, my heart is full of harvest and satisfaction, which is the embodiment of social workers' sense of accomplishment. At the same time, social workers should pay attention to the development and utilization of social resources and find more resources to help the parties solve problems.
3. In the process of carrying out activities, many factors are often uncontrollable, and many emergencies are unpredictable. For example, the event is about to start, and the venue needs to be temporarily changed. This requires social workers to make full preparations in advance, have rich experience and the ability to deal with emergencies.
Social workers should study hard all kinds of knowledge and ability, so as to handle different cases with ease. However, social workers are not saints and cannot know everything. The most important thing is to cultivate their learning ability. No matter what problems they encounter, they should find solutions as soon as possible. At the same time, it is highly sensitive to the problems of the parties, deeply understands the personality characteristics of each team member, and clarifies the problems in time.
5. Social workers should organize interesting and theme-related group activities to increase the enthusiasm of team members. The most important thing in group activities is how to retain the case owner and stimulate their enthusiasm and enthusiasm for participation. Therefore, it is necessary to make plans and activities that the case owner is interested in according to the specific situation of the case owner.
6. Social workers' services are aimed at people, the clients are ever-changing, and the environmental system of the clients is quite complicated. Social workers should constantly accumulate clinical experience and constantly improve their service ability and level; The service process of social workers may be a long process, and it is impossible to see results in a short time. Therefore, it is necessary to cultivate the patience and strong heart of social workers. Even if you meet naughty children, don't be impatient, but be patient and meticulous.
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