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Nanjing Consumers Association responded that you can only order food by scanning the QR code. Is this rule reasonable?

Nanjing Fire Protection officials responded that many restaurants require scanning QR codes to order food. This practice is not advisable. Consumers have the right to refuse to scan QR codes to order food.

Nowadays, many people go to restaurants to eat. There are QR codes on the desktop for ordering food. Many people find this QR code very convenient. They can order directly by scanning it. The boss is in the background. You can see what you ordered and then make it. However, you must consider that many elderly people do not know how to use mobile phones, let alone the step of scanning QR codes to order food. In response to this phenomenon, the Nanjing Fire Department The official responded that consumers can refuse to scan the code to order food and order directly at the front desk.

1. The original intention is to facilitate people, but the elderly cannot be ignored.

What we know well is that many elderly people do not know how to use mobile phones, let alone WeChat, and they do not know how to scan the QR code and like this step. For young people, this step is very simple, and It is very convenient, but it is a difficult step for these elderly people. In response to this phenomenon, many elderly people go to restaurants to eat. If they don’t know how to scan QR codes with their mobile phones to order food, basically this The meal is unfinished, so in response to this phenomenon, Nanjing fire officials responded that consumers have the right to refuse to scan the QR code to order. The original intention of doing this is to facilitate people, but the elderly cannot be ignored.

2. Restaurants should combine front-desk ordering with QR code ordering.

In this way, we can solve the problem that the elderly do not know how to use mobile phones, let alone scan the QR code to like. They can order food at the front desk, or they can scan the QR code to order food and choose from many restaurants. Especially in business When busy, there is no time to go out to the front desk to order food, which will cause trouble to many elderly people. Many restaurant owners also hope that everyone will scan the code to order in person, so that they do not have to entertain the guests and order. It is very convenient, but there is a group of elderly people in society. Restaurants should consider this group and combine ordering with the front desk.

3. Only restaurants that consider all aspects will last longer.

If you want many restaurants to order food at the front desk, you may not have enough manpower, and the attitude is not very good, but for each company, one of the most basic standards for their success is to have a good service attitude. And sincere and honest. Only companies and enterprises that achieve these points can continue to operate for a long time. The same goes for restaurants. There are elderly people in the social group, so we must understand and care for them. Not only can you set up QR code scanning, but you can also set up a front desk ordering method for ordering food, which is convenient for the elderly.