yes. Shenxin Huayuan Community, a newly-built community in Nanqiao Street, Weibin District, Xinxiang City, was built in 2, and its management has been chaotic for many years. In recent years, under the guidance of the Weibin District Committee's Political and Legal Committee, streets and communities, it has actively explored a reasonable and effective grid management model, according to Dong Wenming, secretary of the Political and Legal Committee of the District Committee: around the goal of "four haves and two guarantees", build a residential living environment with orderly management, cleanliness, harmonious neighborhood and public recognition. To achieve the goal of * * * building by business and * * * governing by * * * *, in 218, the community established an owners' self-government committee, and gradually explored the establishment of a "network+grid" model, which solved the outstanding problems in the community one by one and won the trust of the owners. The overall style of the community has changed greatly, and residents' lives have become more and more comfortable.

schematic diagram of grid management of Shenxin Garden in Weibin District, Xinxiang City

1. Construct an innovative and diversified autonomous management mechanism

1. Diversified participation in community autonomy

In order to work together to serve and manage the community well, the community has set up a property autonomy committee, which covers the building director, unit director, CPPCC members in the hospital, personnel of administrative institutions, business owners and the masses.

2. Build an "online and offline double track" service mode for the masses

(1) Solve problems face to face "offline". Take the reception of the property office, blackboard communication, home visits and communication, and conscientiously implement the system of "one levy, three discussions and two openness", extensively collect the problems of the masses and solve them, and constantly stimulate the centripetal force and cohesion of the masses. The owners said with deep feelings: "At present, the appearance of the community is beyond the imagination of seventeen or eight years ago; We charge low fees, but the treatment is not low; Since the renovation of the community, the expenses have never been apportioned to the masses, and I really feel that the property work service is in place. " In the early days of the establishment of the Property Self-government Committee, multi-family owners refused to pay property fees for various reasons, but now, every property fee can be collected in full and on time.

(2) "online" grid communication and coordination. Actively adopt the grid management mode, and set up a number of WeChat groups, such as courtyard party branch, property leading group, property committee and all owners. Through the grid management system, the tasks are decomposed step by step, the responsibility objectives are refined, and timely communication is carried out, so as to realize the quick and maximum implementation of the interests of the masses.

2. Insist on seeking benefits for the masses, so that the masses can enjoy the effect of courtyard autonomy in time. 1. Humanized management and cohesion of the masses are the premise. Jing Hangquan, the director of the courtyard, stated many times at all the owners' meetings: "People are doing and the sky is watching. We must exchange sincerity and practical actions for the cooperation of the masses and win the support of the masses with eye-catching changes in the community. " Leading the Property Autonomy Committee to focus on the "five-hearted service" of "warm heart, love, sincerity, sincerity and intimacy", and constantly promoting the self-management of the community, it has also been recognized and supported by the masses.

2. Do practical things about people's livelihood, and increase residents' sense of gain and participation rate. Engaged in the internal management of the vital interests of residents, conscientiously implement the standardized management system for foreign personnel and vehicles; Standardize the management of power lines; Unified installation of LED energy-saving lamps; Fire box, dry powder fire extinguisher and large fire cart are installed at the entrance of each unit corridor in the community. The person in charge of the Guo Feng Clinic, the owner of the community, once said with great emotion: "The standardized management of the community makes me very convinced of the staff led by Dean Jing. Whenever I need help, I will go all out."

3. Transparent management of sunshine operation enhances residents' sense of identity and cohesion. The collection and use of residential property fees always adhere to the principle of financial openness and transparency and the principle that money should be spent on the cutting edge, and never waste every penny of the owners. The owner's property fee is .4 yuan per square meter per month and paid once every six months; The accounts of the community are published once a month, and at the end of the year, 1 representatives will be selected by the industry committee for review. By coordinating the water supply company and the power supply department, installing a special water meter for the property and reducing the electricity price from .86 yuan per kilowatt-hour to .568 yuan, the two remaining problems of excessive water consumption and high electricity fee in the property were solved, which greatly reduced the cost of property management.

Long-term management

Third, adhere to the long-term management promotion mechanism

Adhere to the long-term management promotion mechanism of "Party building leads mass autonomy, people's livelihood is practical and practical, and sunshine operation is transparent management" to continuously enhance the people's sense of belonging, acquisition and happiness index.

The improvement of the living environment of Shenxin Garden has achieved remarkable results: the intelligent door for face recognition and 16 monitoring cameras are fully covered in the whole courtyard, and even if the owners have left their car keys and left their mobile phones on their electric cars, they have never lost their vehicles and mobile phones; All kinds of publicity columns, commendation columns, etc. are neatly fixed on the wall of the corridor in the community, which is convenient for the masses to browse or supervise at any time; The lighting in the courtyard is set to bright red lanterns hanging on the walls along the road, adding a beautiful landscape to the community; The chaotic flower bed in the center of the hospital was transformed to make it a miniature landscape with flowers and fruits, various types and matching plants. Standardized the management of large and small vehicles, and added carports and charging piles; Centralized heating facilities have been installed for residents, and external wall insulation has been implemented for all buildings, so that people can share the benefits brought by people's livelihood projects in time; The residents are equipped with table tennis equipment and other fitness equipment, and the entertainment activities that the masses like to see and hear are held in a timely manner ... One piece is related to the practical and good things of the masses, making the community more livable, harmonious and beautiful. Some residents are pleased to say: "If the house is resold now, one square meter will be at least 12 yuan higher than in the past."