5 1. When closing the transaction, we should persuade the customer to take action now. Delaying the transaction may lose the opportunity to close the transaction. A sales motto is: Today's orders are in sight, and tomorrow's orders are far away.

52. Overcome trading obstacles with confidence. Promotion is often the ability to express and create purchasing confidence. If customers don't buy letter B, even if it is cheaper, it won't help. Low prices will often scare customers away.

If the transaction fails, the sales representative should immediately make an appointment with the customer for the next meeting date-if you can't make an appointment for the next meeting when you meet the customer face to face, it will be more difficult to meet the customer later. Every call you make must bring at least some form of sales.

A sales representative should never treat a customer rudely because he didn't buy your product. In that case, you will lose not only a sales opportunity, but also a customer.

55. Track, track, and track again-If you need to contact the customer five to 10 times to complete a promotion, then you must reach 10 times at all costs.

56. Get along well with others (colleagues and customers). Promotion is not a one-man show, we should work together with colleagues and become partners with customers.

57. Hard work will bring luck-take a closer look at those lucky people. They have worked hard for many years, and you can be as good as them.

58. Don't blame others for failure-taking responsibility is the pillar of completing things, effort is the standard of success, and completing tasks is your reward (money is not a reward-money is only an accessory crystal for successfully completing tasks).

59. Persistence-Can you regard "no" as a challenge, not a refusal? Are you willing to stick to the 5 to 10 visits needed to complete the promotion? If you can do it, then you will begin to feel the power of persistence.

60. Find out your success formula by numbers-determine how many clues, how many phone calls, how many potential customers, how many meetings, how many product introductions and how many follow-ups you need to complete a promotion, and then follow this formula.

6 1. Face the work with enthusiasm-let every promotion make people feel that this is the best one.

62. Make a deep impression on customers-this impression includes a warehouse, a new image and a professional image. How did the customer describe you when you left? You are always making an impression on others, sometimes dim and sometimes bright; Sometimes it's good, sometimes it's not necessary to go. You can choose the impression you want to leave on another person, and you must also be responsible for the impression you leave.

63. The first law of sales promotion failure is to compete with customers.

64. The most obvious offensive against competitors is courtesy, goods, warm service and professionalism. The stupidest way to deal with a competitor's offensive is to speak ill of him.

65. A sales representative is sometimes like an actor, but once engaged in sales promotion, he must be professional and confident, and affirm that his work is the most valuable and meaningful.

66. Enjoy yourself-this is the most important rule. If you love what you do, your achievements will be more outstanding. Doing what you like will bring joy to people around you. Happiness is contagious.

67. Performance is the life of a sales representative, but it is wrong to ignore business ethics and do whatever it takes to achieve performance. Dishonorable success will sow the seeds of failure for the future.

68. Sales representatives must always pay attention to comparing annual and monthly performance fluctuations, conduct introspection and review, and find out the crux: human factors or market fluctuations? Is it a competitor's strategic factor or a change in company policy? Such as this, in order to actually grasp the correct situation, find countermeasures, in order to complete the task and create good results.

69. Pre-sale flattery is not as good as after-sale service, which will attract customers permanently.

70. If you send away a happy customer, he will promote it everywhere and help you attract more customers.

7 1. Your "neglect" of old customer service is precisely the opportunity of competitors. At this rate, it won't be long before you fall into crisis.

72. We can't count how many customers have lost because of a small mistake-forgetting to call back, being late for an appointment, not saying thank you, forgetting to fulfill the promise to customers and so on. These little things are the difference between a successful sales representative and a failed sales representative.

73. Writing to customers is one of the best opportunities for you to be different or better than other sales representatives.

74. The survey shows that 7 1% customers buy your products because they like you, trust you and respect you. Therefore, selling is to sell yourself first.

75。 Etiquette, appearance, speech and manners are the sources of people's good impression of getting along with others, and sales representatives must make more efforts in this respect.

76. Clothing does not make a perfect person, but 90% of the impression people get when they meet for the first time comes from clothing.

77. The first transaction depends on the charm of the product, and the second transaction depends on the charm of the service.

78. Credit is the biggest asset in sales promotion, and personality is the biggest asset in sales promotion. Therefore, sales representatives can use various strategies and means, but they must not deceive customers.

79. Sales will improve only when customers speak. So, pay when the customer is talking, don't interrupt him, and allow the customer to interrupt you when you are talking. Promotion is a silent art.

80. As far as sales promotion is concerned, listening is more important than speaking well.

8 1. The most common mistake in sales promotion is that the sales representative talks too much! Many sales representatives talk too much and don't give customers who say "no" a chance to change their minds.

82. Win the favor of customers before selling. The best way to win sales promotion is to win the hearts of customers. People are more likely to buy from friends than from sales representatives.

83. If you want to sell successfully, you must press the customer's heart button.

It is estimated that 50% of the sales promotion is done because of friendship. In other words, because sales representatives don't make friends with customers, you are giving away 50% of the market. Friendship is the magic weapon of super promotion.

If you complete a promotion, you will get a commission: if you make friends, you will earn a lot of money.

Loyalty to customers is more important than loyalty to God. You can cheat God a hundred times, but you must never cheat a client once.

87. Remember: customers always like people who are liked and respect people who deserve respect.

88. In sales activities, personality and products are equally important. Only in the hands of sales representatives with excellent personality can high-quality products win a long-term market.

89. The sales representative's praise for customers should ring like a bell.

90. You will lose one transaction if you are too enthusiastic, and you will lose one hundred transactions if you are not enthusiastic enough. Enthusiasm is far more infectious than rhetoric.

9 1. The bigger your business is, the more you care about customer service. After tasting the sweetness of success, the fastest way to get into trouble is to ignore after-sales service.

92. Difficult customers are the best teachers for sales representatives.

93. Customer complaints should be regarded as sacred language, and any criticism should be acceptable.

94. Correctly handle customer complaints, improve customer satisfaction, increase customers' tendency to purchase licenses, and make huge profits.

95. Closing a deal is not the end of sales work, but the beginning of the next sales activity. Sales work will not end, but will only "start from scratch" again and again.

96. Successful people are those who learn from failure without being intimidated by it. One thing that sales representatives should not forget is that the lessons learned from failures are easier to remember than the experiences gained from successes.

97. Never blame the target for not hitting it. Business failure is by no means the customer's fault.

98. Ask any professional sales representative the secret of success, and he will definitely answer: persistence.

99. Nothing in the world can replace persistence. Talent is not good-talented people are everywhere: smart people are not good-people are used to poor smart people and education is not good-there are many educated people everywhere in the world. Only persistence and determination are the most important.

Remember: the light that comes on first goes out first. Don't be a star of tomorrow. Persistence can last long.

100. When a person is old, he will be poor and miserable. It is not that he did anything wrong before, but that he did nothing.