The key to dealing with interpersonal relationships is to be aware of the existence of others, understand their feelings, satisfy themselves and respect others. The following are some important principles of interpersonal communication:
1, the principle of sincerity in interpersonal relationships. Sincerity is the golden key to open the hearts of others, because sincere people make people feel safe and reduce self-defense. The better the interpersonal relationship, the more the two sides need to expose part of themselves. That is, to communicate your true thoughts with others. Of course, this will also take some risks, but it is impossible to win the trust of others by completely packaging yourself.
2. The initiative principle of interpersonal relationship. Being friendly to others and expressing goodwill can make people feel valued. People who take the initiative often feel good.
3. The interaction principle of interpersonal relationship. Goodwill and malice between people are mutual. In general, sincerity for sincerity, hostility for hostility. Therefore, communication with people should be based on good motives.
4. The principle of equality in interpersonal relationships. Any good interpersonal relationship makes people feel free and unrestrained. If one party is constrained by the other party, or if one party needs to act according to the other party's face, it is impossible to establish a high-quality psychological relationship.
Finally, it needs to be pointed out that good interpersonal relationships must be found in the practice of interpersonal relationships, avoiding interpersonal relationships, and trying to get the friendship of others can only achieve the ideal goal. I believe that being popular is sometimes better than being rich.
At work, we will also face different people. How should we deal with interpersonal relationships at work?
Interpersonal relationship is a very important topic in career, especially for professionals in large companies and enterprises, good interpersonal relationship is a necessary condition for comfortable work and peace of mind. Today's graduates, mostly only children, have just come out of school and have a strong sense of self. When they come to a complex social environment, they should adjust their coordinates in interpersonal relationships.
Respect your boss before running-in: Any boss (including department head, project manager and management representative) has at least some advantages in this position. Their rich work experience and general strategies in dealing with people are worth learning from, and we should respect their wonderful past and impressive performance. But every boss is not perfect. Therefore, we don't have to listen to the boss's orders at work, but we should also remember that giving advice to the boss is only a small part of our work, and striving to improve, improve and move to a new height is the ultimate goal. To persuade your boss to accept your point of view, you should be polite and measured in an atmosphere of respect. However, before asking questions and opinions, you must come up with a detailed information plan that can convince the other party.
For colleagues-more understanding and careful support: I have worked in the office for a long time and have a certain understanding of each other's hobbies and living conditions. As colleagues, we have no reason to expect others to serve us faithfully. Once misunderstandings and disputes occur, we must think of others from another angle, stand in the other side's position, understand their situation, and never get emotional and reveal their privacy. Any behind-the-scenes comments and criticisms will eventually destroy their generous image in the process of belittling each other and be resisted by others. At the same time, we should have sincere enthusiasm for our work and choose careful support for our colleagues. Support is to accept other people's views and ideas. Blind support can only lead to blind obedience, and it will also breed suspicion of cliques and affect the trust in the company's decision-making level.
Be sociable and keep in touch with friends: As the saying goes, if a tree moves, it will die; if a person moves, it will live. In the modern competitive society, the iron rice bowl no longer exists, and it is very unlikely that a person will spend his life in the same unit. Therefore, it is necessary to make more friends. As the saying goes, many friends make the road easy. Therefore, it is more meaningful to hang up a phone call, write a letter or send an email to a friend in your spare time, even if it is only a few words, and friends will appreciate it.
For subordinates-help more and listen carefully: in work and life, only the difference of position is the equality of personality. In front of employees and subordinates, we are just a leader, and there is no great glory and pride. Helping subordinates is actually helping yourself, because the better the enthusiasm of employees, the better the work will be done, and you will gain more respect and establish an enlightened image.
Listening can better understand the mood of subordinates and understand the situation at work, providing detailed basis for accurate feedback and adjustment of management methods. The head of a famous American company once said: When there is a dispute between managers and subordinates, the leaders are impatient to listen to instructions, so that most subordinates don't listen to instructions, my first thought is to replace the department manager.
Grind at competitors: In our work and life, competitors are everywhere. Many people defend their competitors everywhere, and what's more, they will "step on one foot with a knife" behind their backs. This extreme will only widen the gap between them and create a tense atmosphere, which is undoubtedly harmful to work. In fact, on the whole, everyone's work is very important, and everyone has a lovely flash. When you surpass your opponent, there is no need to despise others, and others are also seeking progress; People are above you, and you don't have to make things difficult, because work is the result of everyone's joint efforts. "No one can be less." No matter how embarrassed your opponent is, don't compete with him, gently grin, and calm down and do your job first! Maybe he is still complaining, and you have done well. Grinning, not only has a generous and open-minded inclusive style, but also has an open-minded good mood. Are you still worried about losing? Maybe your opponent has surrendered to you in his heart.
You can have a look, Zhai Hongsang. "communication"