A: As a teacher, it is normal to deal with contradictions among students. Handling well can minimize student conflicts and even make two contradictory students become friends. If it is not handled well, it may intensify contradictions and escalate other problems. Therefore, how to deal with the contradictions between students is an art that teachers must learn, and it is also the ultimate test of teachers' emotional intelligence and IQ.

Teachers should grasp the principle of dealing with contradictions among students: solve contradictions from the students' point of view and minimize the hostility between two students because of contradictions, instead of blindly accusing them, criticizing them and forcing them to apologize for their mistakes.

Many teachers make a mistake in solving students' conflicts, that is, they are arbitrary. After finding out what causes the conflict between students, criticize two students, order them to admit their mistakes or apologize, and write a basic review. But this simple and rude solution is difficult to fundamentally solve the contradiction, because the teacher considers the problem from his own perspective, his own experience and maturity of thought, and the teacher judges who is right and who is wrong. When the teacher points out the students' mistakes and asks them to admit them, in most cases, the students themselves can't figure it out, and they can't get understanding and respect emotionally, so their anger is not smooth, which can only lay a hidden danger for the next contradiction and can't be solved fundamentally.

Therefore, when dealing with students' contradictions, teachers should grasp a principle, that is, stand on the students' point of view to solve contradictions, really listen to students' voices and grievances, let them get the teacher's understanding, comfort and guidance in their complaints, minimize the grievances and hostility caused by contradictions, let students figure it out, accept the teacher's persuasion, realize their mistakes and find a peaceful solution.

Mastering the principle of teachers' handling students' contradictions means that students' contradictions can be effectively solved. Teachers should also use high IQ and emotional intelligence and appropriate methods to resolve conflicts step by step.

The first step: listen calmly to the causes of the contradiction and carefully analyze the crux of the problem in the confrontation between the two sides of the contradiction. Facilitate the next "psychological warfare."

Before resolving the contradiction, students with contradictions must tell the cause of the matter face to face, because the two sides face to face, so as to find the root of the contradiction and the truth of the matter in the defense.

At this step, the teacher only needs to listen calmly and don't rush to judge the right or wrong of the event. Let the students' emotions get the best vent in the teacher's listening and questioning.

Step 2: Persuade both sides of the conflict, dig deep into each student's inner thoughts and grievances on this matter, and point out that students will realize their mistakes and find acceptable solutions to the problem while comforting.

The second step, students who have contradictions must be persuaded separately. Only by doing ideological work alone can teachers listen and think from the students' point of view, so that students can let go of their grievances and realize the mistakes in communication. Moreover, the contradiction between students until the fight is often not caused by one thing. Many of them are misunderstandings or festivals before, and the problems have accumulated and the contradictions have escalated. Therefore, if we are divorced from ideological work, we will trace back to the source and untie it from the root.