Besides, I especially want to cure my stuttering.

How much I miss it.

If I stop stuttering, I will feel reborn, just like a man with a broken leg can stand up. I must have been a chatterbox then, unlike now. I listen to my friends silently and seldom speak. My relatives say I'm too introverted.

But I was very outgoing when I was a child. When I was in primary school, I was the boss with several classmates who had a good time. In junior high school, I found that others were not centered on me. Once I was in a hurry to express my thoughts and stammered. I think this is a big problem, which has caught my attention. If I didn't care then, I might not stutter now.

My job is to contact with customers every day. I work in the cinema, selling tickets, promoting sales, checking tickets and guiding. As long as there are clients, I have to talk.

Moreover, Wanda Studios has higher requirements than other studios.

It is really adhering to the spirit that customers are God.

The service spirit is second only to Haidilao.

Meet all the needs of customers. If you can't do it, call the duty manager.

The customer was too cold, so he raised the temperature of the air conditioner at the first time and handed the blanket.

Customers think the popcorn tastes stale, so they immediately pop it again and send it to their seats.

If the customer thinks there is something wrong with the quality of the film screening, he will give a guest a complaint ticket and can change the movie ticket for free.

The four branches in Nantong compete for positions every day, so as long as they see customers, they must sell their products. I am most afraid of this, because I stutter and am afraid to talk to strangers. Sometimes I will hide in the toilet and cry after talking with my customers, because I know that my performance just now was very bad, and my customers didn't understand what I said, which led to my poor sales. If I am a colleague with good eloquence and sales skills, I can maximize the income from selling products.

And I'm afraid to do customer service and answer the phone.

The standard sentence is "Hello, welcome to call Wanda Studios. What can I do for you? "

But I seldom speak fluently and clearly. When it's not so strict, I always say "Hello, Wanda Studios."

I don't know why, but I can't help speaking faster. I didn't understand the last sentence myself.

I can't pronounce some words either. For example, words that start with L.N.D

"Hello, please give me a cup of ... (I'm stuck here) beans ... soybean milk." Then I quickly lowered my head, but I didn't dare to look into each other's eyes for fear of seeing ridicule and disgust.

Sometimes I really want to drink a kind of milk tea called "Lemons and coconuts are beneficial bacteria". But I can't drink it, because I can't say lemon, so I have to change it to "pudding, large cup, thank you."

I will never go to Lanzhou to eat Lamian Noodles alone, because the beef cattle can't tell.

I like Sisi Lee's chicken wonton and duck blood vermicelli very much, but in the end I became KFC, because I couldn't say the words beginning with J and Y, so I directly opened the KFC coupon and said to the person who ordered the meal, "A c 16, c 17.c25, thank you for packing." And I never order two, because it's hard for me to pronounce the word two, either one or three … and I never take the initiative to say to the waiter, "Please give me some ketchup and sweet and spicy sauce". The sweet and spicy sauce with the original chicken is hardly delicious, but because of my stuttering, I can only give up what I think is the top delicious.

Suddenly I feel terrible.

Sometimes it is necessary to check with the customer when selling tickets at the front desk. The standard sentence is "Hello, please ask for instructions. You watched Fantastic Beasts and Where to Find Them at 2: 45 pm, and one * * * two tickets are sold out. " When I'm sure I can hear the customer's requirements clearly, I'll secretly omit this step. I can't help it I stutter at two o'clock, magic and movies. When I'm not sure, I say, "Fantastic animal, two dollars and forty-five cents?" (brewing three seconds in advance, but I still stutter slightly) Then I look at the customer, and the customer is sure that I will issue the ticket, so I often make mistakes.

Sometimes I feel helpless. To a certain extent, there will even be suicidal thoughts. At that time, I often fantasized about beheading in ancient times, who would give me pleasure. When I feel unrealistic, I continue to be infinitely sad and disgusted with myself.

I often Baidu "How to overcome stuttering". "How to not be nervous in front of strangers." "How to make yourself speak slowly."

I have also seen stuttering movies such as Stuttering and The King's Speech, and I have learned all the treatments.

Similar books include The Battle of Stuttering, Stuttering Becomes Eloquence Not a Dream, etc., which are helpful to some extent, but it is up to you to defeat your demons.

I also learn to record the articles I read and then listen to them. If they are not fluent, I will practice hard until they are fluent.

Before going to work, I will videotape myself and practice what I might say at work.

"Hello, welcome to Wanda Studios."

(Paused for two seconds) "Please show me your movie ticket."

"(pause) Hall 6, (unspeakable) go straight to the end (stuck) on your left."

"(pause) Thanks for calling, (stuck again) Wanda Studios wishes you a happy life."

……

It's actually effective. Look at the way you talk, you can correct it very well. It's really worrying to see your frown and grim expression because you can't pronounce a certain word!

There is also a saying that you must look into each other's eyes, but I dare not look into others' eyes when I stutter. The other person looked at me and said what to buy. If I see his eyes staring at me at this moment, my brain will be blank and incoherent.

After all, one day, I set myself a goal. Staring at the first person who went out for three seconds, he was still nearsighted. A man came from a distance. Although I couldn't see his eyes clearly, I still looked at him for three seconds. As a result, he asked me the way And then ... Well, you know, I'm incoherent again. I still have to use gestures. I will gesture when I am in a hurry, for fear that others will not understand. I pointed to the front and said intermittently, "Go straight ahead … it's almost the end … turn right, and then go straight ahead." I didn't look at him the whole time, just staring at the direction I pointed. He said thank you and left. I even wonder if he thought I liked him because I stared at him, so he found an excuse to chat up and wanted to run away when I stuttered so badly.

So there's no progress.

Stuttering is a big problem for my life, work and circle of friends. I am very free. I even want to live to be 50 years old, as long as I can chat with friends, actively and enthusiastically sell to customers, and dare to talk and chat with leaders.

Stuttering is such a burden!

For this reason, I joined the stuttering group and found that many people stuttered more seriously than me. Some used to stutter, but now they speak like ordinary people. Here, I finally found a little self-confidence and self-worth, and felt that I was not the worst. Others envy me, envy me for speaking fast, but I smile bitterly, and others can't understand what I say.

Because I have done a lot of stuttering homework before. I can also help others more or less, and my self-confidence is greatly increased. In the group, my stuttering is not as serious as usual, because no matter how you stutter here, no one will laugh at you, and everyone will actively help you and encourage you.

Therefore, it is important to accept your stuttering.

If you keep saying to yourself, I can't, I can't even say a word well, I hate myself, let me die. This is 100% hopeless, and it is useless for others to help you.

Just tell myself, I just have a small shortcoming, a little stuttering, everyone is not perfect, others may have long legs, serious lumbar disc herniation, and my ears often can't hear clearly, but I just stutter. What is this? I'm not the most unfortunate. What do I have to complain about? I believe I can get rid of this small shortcoming! Yes, I can!

Only when you sincerely accept that you are a stutterer and are willing to overcome it can you truly redeem yourself.

And tell everyone the bad news that stuttering is mostly incurable. Even if you go to a professional institution school, you can be sure that you won't stutter at school, but when you leave school, go out into the society and face strangers, you may still not be fluent. Because you will have a sense of trust and dependence on the teachers who are willing to help you in school, you can put all your ideological burdens on them. In the face of strangers, I was nervous. After that, I went back to before liberation.

So, you must accept your stuttering and don't be your enemy. You can't fight him, nor can you fight your inner tension, fear and anxiety. Only by truly understanding the enemy can we find the right time to hit the key.

I sincerely hope that my stuttering compatriots and I can make progress every day!

Be sure to refuel!

Don't give up!

I believe in myself, and I believe in you!