"M-Zone" is a brand-new GSM digital mobile phone customer brand launched by China Mobile Communications, targeting at young people. Customers use prepaid contracts to access the network.

No matter you are a "student", "fun" or "fashion", you can choose your own service and tariff combination here. In this novel land, there are dozens of interesting businesses, from picture ringtones, game world, chatting and making friends. Rich E-level resources can be updated online and offline in real time and quickly supplemented. The warm community atmosphere brings a real warm feeling of "home"; There are even more unexpected tariff concessions, which will surprise you and take advantage of it.

What do you want? Cool map of Korean Wave? Mobile QQ? Or a beautiful bell? Don't hesitate to pick up your mobile phone and join me in the "M-Zone" and come to our young people's site.

Want more freedom, novelty, or more unknowns? Pick up your mobile phone and rush into the "m-zone" with me. We're in charge here.

Second, see what's in the suit.

(The specific situation may vary from province to province. For details, please contact the local China Mobile Business Office or call the customer service hotline 1860).

To become a dynamic member, you must have unique dynamic equipment:

● STK card in M-Zone

The STK card tailored for the dynamic group appeared, with a huge capacity of 64K, supporting the storage of up to 50 short messages and 150 phone records. The rich business menus including mobile QQ, location service and love wealth have been preset, so there is no need to be bothered by complicated code instructions. Relax, dynamic business can play with you. Need new business? Want to save more messages? All right! Everything is up to you!

Take good care of you.

1) Don't bend the card, especially the metal chip on the card should be carefully protected to avoid sticking dust and chemicals. Please don't take the SIM card out of your phone unless necessary.

2) Do not place the SIM card at a temperature lower than-20 C or higher than 85 C. ..

3) Please turn off the phone before inserting the SIM card.

Note: To use the STK card with Monternet preset service, the mobile phone needs to support STK function. Please confirm that your mobile terminal has STK function. If the mobile phone does not have STK function, it will not be able to see the preset menu, and other functions will not be affected.

● Membership card

The mobile phone number and your name are printed on the ID card of "M-Zone" members, which opens a smooth door for your travel in "M-Zone". With the membership card, you can enjoy shopping discounts, entertainment discounts, participation in dynamic activities and subsequent dynamic member networking activities, and the unique enjoyment begins.

● User Manual

This is the manual you are reading now, the exquisite M-Zone Guide, which makes you a master of M-Zone!

Three. Services provided to you

(The specific situation may vary from province to province. For details, please contact the local China Mobile Business Office or call the customer service hotline 1860).

Voice call service

Not only can you enjoy clear and convenient voice call service, but also you can choose from "Family Number", "Chat Plan" and "Holiday Plan" to make your chat easy enough.

Short message sending and receiving service

You can enjoy point-to-point SMS service for free.

Mobile Monternet service

You can use the latest and coolest Monternet service quickly and conveniently through the pre-made Monternet menu on STK card, so that you can keep pace with the times. Relax, and the world will be wonderful from now on. Of course, you can also enjoy other Monternet services through SMS on demand, 12590 on demand and network customization.

New mobile phone service

You can choose to use the latest mobile phone services, such as voice mail, mobile secretary, WAP, GPRS and MMS.

Affordable membership services

Join the M-Zone and you will become a M-Zone member. Waiting for you are a variety of membership services, and more surprises: shopping discounts, member club activities. ...

Fourth, how to activate the M-Zone card

(The specific situation may vary from province to province. For details, please contact the local China Mobile Business Office or call the customer service hotline 1860).

Install STK card: After purchasing the M-Zone package, users need to insert the STK card into their mobile phones first. Depending on the model of the mobile phone, you may need to remove the small card from the STK card and insert it into the mobile phone. Please refer to your mobile phone manual for specific methods.

Activate recharge activation: Please dial the recharge phone or service hotline for the first time before the expiry date printed on the package to activate the dynamic STK card and recharge it. At the same time, the initial premium package will also be activated.

Password modification: the password provided to you when you access the network is the main sign to verify your identity, and all related businesses will be handled with this password in the future. In order to ensure safety and convenience, please dial the recharge phone or service hotline to modify your initial number after the opening number is enabled.

Verb (abbreviation of verb) Download the description of OTA card menu.

(The specific situation may vary from province to province. For details, please contact the local China Mobile Business Office or call the customer service hotline 1860).

Under the "M-Zone" menu of your mobile phone, you can download, delete and update various "M-Zone" services through the "Menu Management" function in each column, and the downloaded menu will be automatically added to the corresponding submenu, so that you can enjoy free, convenient and fast services at any time.

Download menu

Delete menu

You can delete unnecessary information services by deleting application functions.

Step 1: Select the M-Zone menu.

Step 2: Select "Menu Management" under the menu where the merchant is located.

Step 3: Select the Delete Application menu.

Step 4: Select the information service to be deleted from the list.

Step 5: The mobile phone prompts "Are you sure you want to delete?"

Step 6: After confirmation, the mobile phone prompts "This service has been deleted".

Refresh list

With this function, you can download and update the menu items in "Download Application" from the air, so as to update the new services launched by China Mobile for you in time.

Step 1: Select the M-Zone menu.

Step 2: Select "Menu Management" under the menu where the merchant is located.

Step 3: Select the Refresh List menu.

Step 4: The mobile phone displays: "Information is being sent …"

Step 5: The mobile phone will display "Message sent successfully …"

Step 6: After the download is successful, the screen returns to download the application. If a new service is launched, the download application will display the latest menu of new services available for download.

The tips in the table are the reasons for the abnormal tips that may appear during the over-the-air download process.

"SMS sending failed!" The network is busy, please try again later.

"There is not enough download space!" There is no download space on the SIM card. Delete some existing menus on the SIM card.

"There is no space left in this directory!" The number of menus specified in the catalog menu is exceeded. Select another directory menu to download.

"This menu already exists!" The selected menu has been downloaded to the SIM card, so there is no need to download the menu.

"Cancel the last downloaded application?" The last menu did not download successfully; Select "OK" to reapply for menu download; Select Back to keep the existing application.

"There is no updated list!" The service provider does not have a new menu to download yet. Try again later.

The intransitive verb "M-Zone" Member Clubs and Dynamic Websites

(The specific situation may vary from province to province. For details, please contact the local China Mobile Business Office or call the customer service hotline 1860).

Member club

Choose the "M-Zone" tariff package, buy the "M-Zone" package and enter the "M-Zone". You will immediately become a member of the "M-Zone" member club and enjoy friendly and interesting membership services and various surprises and discounts! There are "cool things" waiting for you anytime and anywhere here; Here, every fashion player becomes your hardcore friend, QQ together, irrigate together and enjoy the wonderful membership activities gradually launched by the club:

-Theme member party/tea party (current affairs and politics, new business experience, cartoons, MMS production, etc.). )

-"Planning the future" series of briefing sessions (industry introduction, study abroad information)

-Special concerts in the M-Zone, watching movies, participating in strong game competitions and ball games, etc.

-Organize/sponsor study/exchange programs suitable for young people (business summer camp in M-Zone, overseas cultural exchange)

-Fashion, youth and exploration activities (mountaineering, diving, etc. )

We will also launch a points program for M-Zone customers. The more points, the more rewards. In the "m-zone", you may become a super "rich man" and enjoy a lot.

Dynamic website

The dedicated website of "M-Zone" is a place where you can make a big splash and stand on top. When you log on to a dynamic website, you will find, wow, so many interesting things!

-Self-service: Here, you can choose self-service, check bills, download ..., do it yourself, and have plenty of food and clothing.

-information release: business information, membership activities, thermal promotions and discounts provided by franchisees will be provided to you at the first time. I am a prophet of the latest things.

-Information download: wallpaper, ringtone, screensaver, animation, games, whatever you want.

-Mobile Monternet e-mail: Give you a personalized e-mail for free, and your mobile phone number is your e-mail name.

Seven, special tips

(The specific situation may vary from province to province. For details, please contact the local China Mobile Business Office or call the customer service hotline 1860).

How to Become a M-Zone Customer

Just bring the original valid ID card (such as ID card, household registration book, driver's license, passport, military officer's card, etc.). ), fill in the customer access registration form and sign the mobile phone access agreement in the designated business hall of China Mobile Communication, choose the M-Zone tariff package, and pay the prepaid phone bill on time to become our users.

note:

1. In order to facilitate our company to serve you, please fill in the accurate contact address and fixed telephone number when accessing the network.

2. If another person is entrusted to access the network, the agent shall provide the original valid identity documents of the agent and the client accessing the network.

How to handle business after becoming a M-Zone customer?

We have prepared three dynamic channels for you to handle business. Please select one of them to make changes and open your business.

A) channel 1: business hall

You can handle business in all business halls and cooperation halls of China Mobile with relevant information and identification.

B) Channel 2: M-Zone Website

Users of "M-Zone" can log on to the portal of "M-Zone" of China Mobile Agency to handle some business by themselves.

C) Channel 3: 1860 self-service customer service hotline

Users of "M-Zone" can call the self-service customer service hotline 1860 at any time to handle business, and they need to provide the business password to handle business.

How to pay?

"M-Zone" users pay the phone bill in advance.

You can choose one of the following payment methods according to your own needs:

1 mobile payment card

You can buy a mobile phone payment card, scrape off the black stripes on the back of the payment card, get the recharge password, dial the recharge number printed on the payment card, and recharge the face value of the payment card to your mobile phone account at one time according to the voice prompt to realize self-service payment.

2 savings withholding

You can go to the designated bank for personal current savings, and entrust the bank to deduct your mobile phone bill from your registered personal current savings passbook in installments.

3 cash payment

You can pre-store the mobile phone usage fee in cash in the local business hall or China Mobile Charging Business Hall.

Note: It is recommended that you use the mobile payment card, because it can realize self-help, convenience and instant payment.

How to check the phone bill

Call China Mobile's automatic telephone bill inquiry hotline 186 1 for inquiry.

Sms query

3. Inquire through the multimedia terminal of China Mobile's local business hall.

4. Inquire through the "M-Zone" website of China Mobile's local mobile communication company.

Note: When calling the local customer service hotline 1860 and the automatic telephone enquiry hotline 18 1 by mobile phone, basic or roaming call charges are not required. If you call the customer service hotline in other places, you have to pay long-distance charges.

Personal service password

Personal service password is your identification for handling mobile communication business, which is as important as your credit card password. Actively and correctly use the personal service password, and you will better enjoy the services provided by China Mobile.

China Mobile provides users' passwords for new M-Zone users, and provides services to modify passwords in various ways.

Note: In order to protect your privacy and rights, it is recommended that you modify the initial password of personal service. To change the password, you can go to the local business hall of China Mobile, or call China Mobile's automatic telephone bill inquiry hotline 186 1.

Consultation and complaint

"M-Zone" customers can make business consultation and complaints through 1860, M-Zone customer service website, business hall and other channels.

The mobile customer service hotline (1860) provides 24-hour consultation service for M-Zone customers.

If you don't understand, you can consult the local customer service at 10086.