About communication:
1. Encourage others whenever possible. You want to praise him for his achievements - even small successes. Praise is like sunshine, without it we have no nutrients to grow. Your compliments are never unnecessary.
2. You must let others save face at all times. Don’t embarrass anyone, don’t belittle others, and don’t exaggerate other people’s mistakes.
3. Only say good things about others behind their backs. If you have nothing nice to say, just stay silent.
4. Observe others carefully, then you will find the good things they do. When you express praise, you need to give reasons so that your compliment does not come across as flattering.
5. You should always quote other people’s noble thoughts and motives. Everyone wants to be seen as generous and selfless. If you want someone to improve, act as if he already possesses those good qualities. That way, he will do everything possible not to disappoint.
6. Try not to criticize others. When you have to criticize, it is best to use indirect methods. You should always focus on things rather than people. You need to show the other person that you really like him and are willing to help him. You should never criticize others in writing.
7. You have to allow others to feel good about themselves once in a while. Instead of bragging, admit that you have shortcomings. You must be humble, prudent and guard against arrogance and impetuosity. If you want to make enemies, hit people everywhere. If you want friends, you have to be kind and kind to others.
8. When you make a mistake, you should apologize in time; when you are going to be criticized, you'd better take the initiative to apologize.
9. You should give more suggestions instead of giving orders. By doing this, you can promote cooperation and avoid conflicts.
10. When others are angry, you have to show understanding. Others' anger is often just an attempt to get your attention. You need to give others enough sympathy and attention - they need this.
11. You should talk as little as possible. You have to give others a chance to speak, and be a good listener yourself.
12. You want others to believe that the idea comes from themselves. Good ideas don't care who owns them, and everyone likes to believe that they are doing what they want. The ocean is the king of streams because it can accommodate hundreds of rivers.
13. Don’t interrupt others, even when they are wrong. When he has something on his mind, he won't listen to you patiently.
14. You have to try to analyze things from other people’s perspective. The Indians said: "You must first walk a certain distance in someone else's shoes." Don't forget to ask yourself: Why did he do this? To understand everything means to forgive everything.
15. Don’t always be reasonable. You can be smarter than others, but don't tell them. Admit that you may have been wrong - this will avoid any quarrel.
16. Give small gifts often - without any reason, and find ways to make others happy. The effort you put into a gift shows how much thought you put into him.
17. When conflicts arise, you must remain calm. You must first listen to the other person's opinions and try to find areas of agreement between the two parties. You must also look at yourself with a critical eye, assure the other person that you will consider his opinions, and express your gratitude for the inspiration he has given you.
18. You have to show genuine interest in others. Make this your motto: be interested in others, rather than being interesting yourself. You need to show that you are thinking of ways to help the other person.
19. Keep smiling. No one needs a smile more than someone who never smiles at anyone.
20. Always address each other by their full name. This shows your respect for him. Everyone is more pleased to hear his own name than to hear any substitute for it. Of course, you have to make an effort to remember the person's name for this.
21. You have to learn to see things from the other person’s perspective.
You have to ask yourself: What do you really need? How can I benefit him?
22. You have to find a way to make the other person feel good when you talk to each person, including on the phone - first about himself, then about your behavior, Finally for you.
23. Forgive others as quickly as possible and do not hold grudges.
24. When you think of the other person, give him your best wishes!