The main function of customer service is to close the distance with the owner and help the owner solve the problems in daily life. So first of all, you have to know the situation of the community very well; Secondly, to understand the family situation of each owner, it is best to know the name of the owner once or twice, so that the owner can feel concerned about her; Then, according to the different situation of each household, talk about some issues that he is more concerned about, such as: talking about the decoration problems during decoration, matters needing attention in decoration, and talking about the feelings of living in a normal room. That's about it. Although it is said to be a service industry, if you want to do a good job in property customer service, you still have to learn to make friends with the owners and consider them.

That's about it. Ten-level property customer service from Beijing, I hope I can help you.