When this kind of thing happens, the customer and the merchant usually need to negotiate and resolve it. If it really doesn't work, you can turn to the local industrial and commercial department (because it involves fraud or artificial fraud). It is best to negotiate with the relevant department personnel when they go together, so as to prevent the merchant from being unreasonable.
However, if you get the first place by swiping votes, then it is understandable for the merchant not to give gifts, because swiping votes is cheating, and the merchant has the right not to perform its obligations.
Extended information
"WeChat voting" is a new form that has appeared in recent years. Choose good children, good singers, good articles, good photography, etc. in various WeChat groups They had so much fun wandering around that some even didn't forget to send out red envelopes to ask for votes. Its essence is a means for some public accounts to "attract fans". For the selection target, it is more important than who has more friends and strong ability to canvass votes.
This voting method, as a mass entertainment activity, is not a bad idea if everyone is willing to entertain themselves. However, if it is used as a formal means of award selection, it will lose its fairness, seriousness and authority, and is obviously not advisable.
The method of award selection can keep pace with the times and innovate continuously. However, no matter how innovative the form is, it cannot deviate from the original intention or distort the essence, otherwise the credibility of the evaluation itself will be damaged.