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Report on the grid management platform of Hudong Office in Shihe District constructed by Jinpeng Information

Grid management refreshes the face of the city< /p>

——Chaihe District Hudong Office Promotes Grid Management Work Summary

□Zhang Jiaping

Since this year, the Hudong Office of Shihe District has implemented Based on the actual situation within the jurisdiction, we innovated the grid management mechanism and applied the grid management model to health creation and other work, and achieved remarkable results.

Adjust the grid division and clarify the implementation responsibilities. In order to eliminate blind spots in health creation responsibilities, the office carefully reviewed the original grid and further refined and adjusted the grid division according to the current city appearance, comprehensive geographical location, road direction, community distribution and other comprehensive factors, and adjusted the division of jurisdictions. For 91 grids, a grid framework that is vertical to the bottom, horizontal to the edges, and seamlessly spliced ??has been built, and the responsibility for creating sanitation work has been assigned to the community grid administrators, third-level grid leaders, and cleaning staff to ensure that there are no loopholes in management. , no blind spots, forming a "one network" for health work, truly achieving dedicated management of things and dedicated responsibilities for people, and building a new mechanism with the participation of all parties, comprehensive coverage, and linkage between the upper and lower levels, so that "I am healthy, I am healthy, and I am The concept of "action" is integrated into the blood of every citizen, making Chuangwei truly a moral project that benefits people's livelihood.

Build a grid platform to provide information security. The office continued to explore and summarize experience, and invited a professional company to design and develop the "Hudong Office Grid Social Public Security Management Information Platform", which set up 12 major modules such as population information, housing construction, incident handling, and urban facility management. , ensuring that every street, every manhole cover and street lamp in the grid is managed by a dedicated person, every household's information is entered into the system, every livelihood incident that occurs can be dealt with in a timely manner, and every needy person found Some people took the initiative to help.

Optimize staffing and decentralize human resources. The office has 91 grid chiefs and 69 cleaning staff according to the grid setting; all cadres and workers are guaranteed to guarantee 1 to 2 grids, and are required to assist the grid chiefs to carry out work for no less than one day per week; already In-service party members stationed in the area who report to the community go to the grid to claim a health store, and organize activities such as volunteer services, health promotion, and paired assistance. Through the grid chiefs, cleaners, police officers (law enforcement members), party members and volunteers, and the cadres and workers who guarantee the grid, we further clarified the information about the people, units, stores, etc. in the grid, and integrated the health creation work into the grid. We will promptly collect existing problems and suggestions and opinions from the people, proactively provide services, and change "finding the people" to "finding the people", making it more convenient to serve units and residents in the jurisdiction.

Broaden grid publicity channels and create a creative atmosphere. The office continues to increase publicity for the establishment of a national sanitary city through the grid, so that the masses can consciously and actively participate in the work of creating a sanitary sanitation; it has produced grid-based service notice boards for large party committees

197 blocks, bound to the Internet Each community, family home, and place where people are concentrated within the grid; publish the grid chief, community neighborhood committee, and community police service phone number, and accept reports and supervision from residents on environmental sanitation, urban management, business order, and other aspects of health creation at any time.

Implement grid assessment and reward and punishment mechanism to promote work progress. The office implements a monthly grid performance appraisal method, requiring the grid chief to effectively handle no less than 10 various public health incidents per month; ensuring that grid cadres and employees are assessed synchronously with the grid chief; each community, The grid work of functional departments is integrated into the unified management of monthly performance appraisals of the office, and is closely linked to monthly performance subsidies. Those who fail to discover and report livelihood information incidents in a timely manner and are notified by superiors, exposed by the news media, or reported by the public will be strictly held accountable. Through standardized assessment, grid leaders can be promoted to play their role and let them do their best in creating health work.

Inspect grid issues and handle public affairs incidents efficiently. The office is equipped with a mobile phone terminal equipped with the "Social Management Communication" software for each grid chief. During daily inspections, if the grid chief discovers problems in city appearance, environmental sanitation, business order and other aspects of health creation, he can Take photos and upload them in a timely manner through the "Social Management Tong" software.

Through the office's grid-based social public management information platform, public affairs events that cannot be resolved by the third-level grid are reported to the community's second-level grid; the second-level grid reports information that needs to be processed by the third-level grid. Administrators go to the site to deal with the problems that cannot be handled and report them to the first-level grid - the office grid command center; the command center sorts out the incidents reported to the second-level grid and hands them over to the relevant departments for timely processing; after the incident is handled, it is finally handled by The grid chief confirms and handles the matter, realizing the transition from the superior to the subordinate to complete the incident, to the current proactive discovery and proactive handling, from bottom to top. The properties of Hengli Community in the 12th grid of the 358 Community were evacuated. The community was unmanaged and the garbage was not cleaned up. Residents reacted strongly. After discovering the problem during the inspection, the grid leader Li Fuxiu took photos and uploaded them to the community through the "Social Management Tong" software on his mobile phone. The community uploaded the information to the office, and the grid command center of the office assigned it to the municipal office. The municipal office promptly organized personnel to clean the community. The 358 community and the grid leader organized the owners of the community to establish an owners committee, and the incident was resolved promptly and effectively. Solution: The street lights in the joint building of Grid Trade Plaza No. 1 in Sanlitian Community did not light up. The grid chief uploaded the incident to the community's secondary grid, and the community immediately sent professionals to repair it. It was reported that the garbage gate of Xincun Community residents was damaged, and the grid chief uploaded the incident. Take photos and upload them, and the property management company will replace them promptly.

By establishing a grid management system and decomposing responsibilities at each level, the office has formed a "pyramid" management model, realizing the transformation of management from extensive to refined, from single management to diversified management, so that Social management is "timely, efficient, precise, standardized and scientific", which has effectively promoted the development of health care and other work, making the business card of Business Hudong more colorful.