We mentioned 4 routines on how to call strangers in the course "Golden Networks", which are as follows:
1. Approach: familiarize yourself with the other party by mentioning it to win the trust of the person or company;
2. Tell the purpose of your visit: explain the main purpose of your call;
3. Keep one thing in mind: be prepared to compromise and reasonably generate a second contact. ;
4. Ask good questions: talk less and have more dialogue.
Now share my example of calling a stranger.
The routine for calling strangers is divided into situations where the call is connected and when the call is not connected:
1. When the call is connected, there are two types of objects: customers and life. People you want to meet and hook up with.
For customers:
1) When answering the phone at the front desk of the customer company, I will say: "Hello, I am Elena from XXX company. Can you transfer me to the international business department? Is anyone there? "
Front desk: "What can I do for you?"
Me: "Our company has developed a new XXX system specifically for XXX customers in the XXX industry. This system has been used by well-known companies in the industry, such as XX Company and XX Company. I noticed that your company has not used it yet, so I would like to introduce it to your colleagues in charge of the international settlement department.
At this time, some front desks will say that it is not convenient to transfer. This article will not go into details, but will say that the front desk will help with the transfer.
Front desk: "Okay. Just a moment, I'll transfer to the department responsible for this business. ”
Me: “By the way, what do you call the colleague who answered the phone?” What does s/he do? ”
2) Whether it is 1) step transfer to the person in the real department, or I just hit the person I want to find, I will first call the person: "XXX Manager/General Manager, Hello! ", and then repeated step 1) to introduce myself and explain my purpose.
Then, I said: "Our system has a free account for you to try. You need to apply before we can send you the relevant account information. Can you tell me your WeChat ID? I will notify you after the application is successful. ”
This case uses three methods: stating the purpose of coming, keeping a secret, and asking good questions.
For people who want to hook up/get acquainted with in life: “Hello, Mr. Zhang! My name is Fengjiu (I won’t speak my English name when I’m not facing customers at this time). Wenchao Beauty recommended you to me. ” Or, “Hello, I’m Feng Jiu. I often see the useful information you share in the group, it’s so useful. ”
2. If the call is not answered, whether it is a client or someone I want to hook up with, I will continue to call the other party until I get through. I am not very inclined to use text messages as an option. Because For strangers, the best first step is to make a conversation easily. After making some simple judgments based on the other person's voice speed, you can chat in a targeted manner to deepen the other person's impression of me. For those who have already communicated with me through emails, WeChat, and phone calls. (Still in the stranger stage, but with the addition of the step of contacting someone before.) When the phone call fails, it is more useful to send a text message to explain your identity and purpose of visit.
PS: The above is just my opinion. , for reference only. Your suggestions for this article are welcome.