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What have you realized in the process of interpersonal communication?
1. A person who has achieved great things can't care about others everywhere and spend his time arguing with others. Unnecessary arguments will not only damage his temperament, but also lose his self-control. Be humble to people whenever possible. Instead of arguing with a dog, let the dog go first. If you are bitten by a dog, you can't cure your wound even if you kill the dog.

2. Making yourself excellent may not necessarily make friends with the people you like, but it will definitely help you get rid of the fate of making do with the people you don't like. The way to cultivate self-confidence is to do something you are afraid to do every day, or something you don't want to do but meaningful, such as having a simple communication with strangers, to get a record of successful experience, and to exercise your eloquence and courage.

3. Carnegie said: "One of human natures is that they will not accept criticism from others, always think that they are always right, and like to find various excuses to defend themselves. If you are criticized, please remember that it is because criticizing you will give him a sense of importance, and it also shows that you are accomplished and attractive. Many people get satisfaction by accusing people who are more accomplished than themselves. " Therefore, when thinking, be like a wise man; But speak like an ordinary person.

4. Sometimes if you lower your posture, others will think you are modest; Sometimes deliberately modest, others will think you are timid. Sometimes you do high-profile things, and others think you are outstanding; Sometimes you are very capable, and others will think you are ambitious. The key depends on how well you know each other and the first impression you make. If you want to get friends, let your friends get ahead of you.

5. When you want to refute or criticize someone, first restate the other person's idea clearly and vividly, second express gratitude for extracting useful things from the idea, and finally you can say a rebuttal or criticism. The advantage of this is that your opponents will be happy to listen to your criticism, because you express their understanding, show a good mind and analytical ability, and it is easier to reach an understanding.

6. Know yourself and yourself, always think from each other's perspective, and human nature can also be used for you. Tell a story, once a piece of land is to be auctioned, we report to the boss. First, from the perspective of "interests", we show the data that the surrounding area of this land is well equipped, and there is a lot of room for appreciation in the future. He has been silent and undecided when buying it. Then he changed from "human nature" and told him that this land could be bought to repair commercial houses. It was the school district of a certain key primary school, junior high school and senior high school. He suddenly brightened up and immediately made a decision. Because his family just gave birth to a second child, which is human nature.

7. There is another thing about human nature. The figures are accurate to one place, which can improve the recognition of the other party. First, accurate figures will make people feel more credible, and they feel that they are not made up casually. Second, psychology has proved that accurate numbers give people less feeling. This feature, you can also use in reporting to the boss, try to give specific figures and reduce general perfunctory.

8. Illness comes from the mouth, and disaster comes from the mouth. Sometimes speaking in the workplace is more important than doing things. Never talk about superior decisions such as personnel arrangement and strategic planning in the company. Sometimes you think that a complaint is just a casual echo, which helps to enhance the feelings of colleagues, but the speaker has no intention of listening. There is no windtight wall in the office, and you don't know what kind of relationship the colleagues who live together day and night have with their superiors in private. Your "approval" and "opposition" are immediately reflected to the top, as evidence of your "reform". Listen more, speak less, remember everyone's point of view, but remember to keep your own.

9. When we were young, we were often taught to be sincere, but the cruel life will slowly tell you the truth. Although you can get to know everyone and even know each other, only a few people will always be worthy of your trust. It is not difficult for a scholar to die for a confidant, but it is difficult to find a confidant worth dying for. Trust, sometimes because of love, affection, friendship, sometimes because of the same interests, sometimes strangers are more reliable than so-called "friends", and most of the time, you can only rely on yourself.