Idle broadband cdn illegally makes money. If the broadband network is disconnected due to non-owner reasons, the claim can be settled on the same day. In case of the circumstances specified in the first paragraph of this article, if the telecommunication business operator fails to inform the user in time, it shall compensate the user for the losses suffered as a result. If the network disconnection caused by poor management or technical failure of telecom operators may affect normal telecom services, operators must inform users in time according to the prescribed time limit and report to the competent telecommunications department; If the telecommunication business is interrupted, the telecommunication business operator shall reduce or exempt the relevant expenses of users during the interruption of telecommunication business.

"People's Republic of China (PRC) Telecom Regulations" Article 32 * * * Telecom users declare telecom service barriers, and telecom business operators shall repair or transfer them within 48 hours in towns and 72 hours in rural areas from the date of receiving the declaration; If it cannot be repaired or transferred on schedule, it shall promptly notify the telecom users and waive the monthly fee during the obstacle period. However, it is excluded that the telecommunications service is hindered due to the reasons of the telecommunications terminal equipment. Thirty-fifth telecommunications business operators, due to engineering construction, network construction and other reasons, affect or may affect the normal telecommunications business, must promptly inform users within the prescribed time limit, and report to the telecommunications regulatory agencies of provinces, autonomous regions and municipalities directly under the central government.