1, store selection.

The location of the store will directly affect the business of the store. Therefore, investors must fully understand and choose a good location before opening a store.

2. Professional knowledge.

Investors and store employees must have professional knowledge in the hardware industry, and be very clear about the specifications and functions of each product, which is conducive to recommending the most suitable products to consumers.

3. Service attitude.

The employees in the store must treat every customer sincerely and can't ignore them. Therefore, investors need to strengthen the service awareness of employees in the store and organize some training regularly to improve the overall quality of employees.

Hardware store classification

Hardware is the mother of industry; The products of national defense foundation-hardware materials are usually divided into two categories: big hardware and small hardware.

Big hardware refers to steel plate, steel bar, flat iron, universal angle steel, channel steel, I-beam and all kinds of steel products, while small hardware refers to building hardware, iron sheet, locking nails, iron wire, wire mesh, wire scissors, household hardware, various tools and so on.

As far as the nature and use of hardware are concerned, it should be divided into eight categories: iron and steel materials, non-ferrous metal materials, mechanical parts, transmission equipment, auxiliary tools, working tools, building hardware and household hardware.