If JD. COM account is bound with email and mobile phone, you can try to get it back through these two.

1. Enter the login page of JD.COM, and select Forgot Password in the page.

2. Enter the password retrieval page, enter the registered mobile phone number, enter the verification code, and submit.

3. Verify the mobile phone: click Send verification information to the mobile phone in the page. After the mobile phone receives the verification code, fill in the corresponding location and click Submit.

4. Reset the account password and click Submit when finished.

5. After the password is modified, click back to the home page, and you can log in with the account name+new password.

After JD. The account of COM has passed the real-name authentication, and the real-name authentication information cannot be changed. If the ID card has expired, you need to upload new identity information.

20 17 August, JD.COM changed its brand image for the first time since 20 13, and launched a brand-new logo. The new logo tends to be flat, more rounded and lovely than the previous metal dog Joy.

JD.COM adheres to the development concept of putting enterprises first and people first, and establishes the most harmonious cooperative relationship with users, suppliers, investors and other partners on the basis of good faith.

Honesty stands for JD. COM's sincere attitude towards cooperative relations, while "loyalty" stands for JD.COM. The development creed of COM is based on "credit". It can be said that "sincerity" is not just JD. COM's code of conduct is also JD.COM's. The moral code of COM.