2. Arrange the trip in advance. Before the tour leader, make a tour itinerary, including the tour order, time allocation and important exhibition contents. According to the interests and needs of tourists, adjust the itinerary to ensure that their expectations are met to the greatest extent.
3. Provide relevant background knowledge. Before the visit, provide visitors with some relevant background knowledge and brief introduction, let them know about the exhibition in the museum, and increase the interactivity and interest of the visit.
4. explain. During the tour, explain the cultural relics, pictures, exhibition boards and other contents in the exhibition to tourists and provide historical and cultural background. By telling stories and interacting with visitors, visitors can learn more about the exhibits and related historical events in the museum.
5. Answer the questions. Encourage tourists to ask questions and answer their questions patiently. Try to provide accurate answers or guide them to find more information.
6. Maintain order and safety. Ensure that visitors abide by the rules and order in the museum and ensure the safety of the visit. Give guidance and instructions to tourists when necessary.
7. Pay attention to the feedback and needs of visitors. At the end of the visit, visitors are encouraged to provide feedback and opinions. Understand their evaluation of the visit experience, and record and respond to their opinions.