1. Please download and install the latest version of Tencent Video Client.

2. If it cannot be installed on the mobile phone or iPad, it may be caused by insufficient memory of the device. Please clear the cache and leave enough space for installation.

3. If it cannot be installed on the computer, the downloaded installation package may be damaged. Please restart the computer.

4. If the problem remains unresolved, please select the following QQ group according to the device type, apply to join, and feed back the abnormal situation to Tencent Video.

Television: 48060935 1

iPad:2853 14734

iPhone: 120 162026

Online version: 49673 160 1

PC client: 511143160.

/iknow-pic . cdn . BCE Bos . com/0b 55b 3 19 ebc4 b 74552 1 D5 d 57 C2 fc 178 b 82 15e 1 " target = " _ blank " title = " " class = " ikqb _ img _ alink " >/iknow-pic . cdn . BCE Bos . com/0b 55b 3 19 ebc4 b 74552 1 D5 d 57 C2 fc 1e 178 b 82 15e 1？ x-BCE-process = image % 2f resize % 2Cm _ lfit % 2Cw _ 600% 2Ch _ 800% 2c limit _ 1% 2f quality % 2Cq _ 85% 2f format % 2Cf _ auto " esrc = "/ 0b 55b 3 19 ebc4 b 74552 1 D5 d 57 C2 fc 1e 178 b 82 19

Extended data:

1, open the installation permission:

This situation can be changed in the settings of mobile phone system, which is also an option added by manufacturers to ensure that users will not install unofficial applications in disorder, resulting in disorder of mobile phone system.

Solution: Allow the installation of applications from unknown sources.

2. System version limit:

This situation is generally unchangeable. For example, is your mobile phone system Android? 3.0 and the application only supports Android? 4.2 and above systems.

Solution: Upgrade the system, officially or by yourself.

3. Error parsing the installation file:

This reason is obvious, either this apk file was destroyed during the download process or it was maliciously modified by others.

Solution: Download again, preferably in official channels or well-known application platforms.