The core obstacle to the popularization of ETC non-stop charging system is the user's concern, just as the subjects are worried that they will not be able to inquire about the charging situation after using it, and whether there will be a charging error. This question is a bit redundant, because ETC can query usage in two ways. ETC is the concept of non-stop toll collection system, or it is understood as the name of the card, and the internal equipment is called OBU module. The information recorded by ETC card includes vehicle license plate and owner information. Only by keeping the two kinds of information consistent can the charge card under the owner's (or company's) name be bound, and the three kinds of connections can realize rapid information interaction and deduction.

Charge card can be understood as single-function bank card, including recharge card and credit card, the most popular one is credit card; The card's pass record ultimately requires the car owner to repay the bound bank credit card. Therefore, because bank cards have repayment records, there will naturally be consumption records. If you want to check the amount of ETC charge card, you can check it by checking the credit card records. Each toll will be recorded separately. For family cars that rarely commute by highway, the rationality of each expense can only be tested by memory. Note: There is no record of using ETC on holidays, because ETC lanes can also commute for free, and 0.00 yuan will be displayed when driving at high speed.

The methods of inquiring etc consumption records are as follows: directly bringing a credit card to the local bank for inquiry; Download the etc mobile banking app managed by the card bank, bind the etc card account, and then find the credit card consumption record in the query; Wechat pays attention to the etc of expressways in the region and inquires about the official account of WeChat. Etc uses computer network technology to make background settlement with the bank through the special short-distance communication between the electronic tag installed on the windshield of the vehicle and the microwave antenna on the etc lane of the electronic toll station, so as to realize the purpose of paying the toll of the expressway or bridge through the expressway or bridge toll station without stopping.

Customers can call the customer service phone number of the issuing bank and put forward suggestions to the customer service staff to inquire about the etc deduction records through manual service channels. After the employee verifies the customer's identity information, he will help the customer to inquire. After the etc card is deducted, it will often send the corresponding deduction SMS to the customer, so that the customer can find the received information on the mobile phone, and then you can know the specific deduction of the etc card. Customers can log in to the issuing bank's personal online banking or mobile banking client etc binding card, click the bill inquiry option to find the historical transaction details of the card and understand the etc deduction details. Customers can bring their ID cards and etc cards to the counters of business outlets of nearby card-issuing banks to find staff to apply for inquiries; Or directly insert the card into the self-service inquiry machine and inquire by yourself according to the prompts displayed on the screen.