1, you can take the card to the medical insurance card service outlet, and the staff will assist you in your inquiry;

2. Hold the card on the electronic touch screen of the self-service terminal for self-inquiry;

3, online query, log in to the relevant local websites for query;

4, telephone inquiries, call the service line, according to the voice prompts for inquiries.

Medical insurance card processing flow:

1. Prepare application materials, original and photocopy of ID card, one-inch photo, resignation procedures, photocopy of household registration book, renewal of medical insurance card and medical records;

2. Then go to the old-age insurance institution where the account is located to receive the social insurance financial subsidy form, fill it out and submit it, and submit all the prepared materials;

3. The staff will review the information provided, and the day can be ended, and a payment voucher will be issued;

4. According to the bank information on the payment document, you can transfer money regularly.

5. Take the first payment slip to the medical insurance hall to apply for a medical insurance card. In some places, there will be medical records. The medical record has photos and seals, so you can take it with you when you see a doctor.

Legal basis: Article 4 of People's Republic of China (PRC) Social Insurance Law.

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Article 7

The administrative department of social insurance in the State Council is responsible for the national social insurance management, and other relevant departments in the State Council are responsible for the relevant social insurance work within their respective functions and duties.

The social insurance administrative department of the local people's government at or above the county level shall be responsible for the social insurance management within its administrative area, and other relevant departments of the local people's government at or above the county level shall be responsible for the relevant social insurance work within their respective functions and duties.