12320 is a government public welfare hotline set up by the Ministry of Health. It was launched on February 9, 2005, and was put on trial in 2006. 20 12 will be fully launched at the end of this year. 201March 2320, the public health telephone was officially renamed as 12320. The telephone covers all parts of the country and serves everyone in China.

12320 The health hotline adheres to the service concept of "building a health consultant around the people", and receives citizens' consultation, complaints and suggestions through telephone, Weibo WeChat and portal websites, including health policy answers, health knowledge consultation, vaccination consultation, smoking cessation consultation and intervention, medical service complaints, illegal medical practice reports, public health emergencies reports, health care and so on.

Brief introduction of Health and Wellness Committee:

The full name of the Health and Wellness Committee is the Health and Wellness Committee, which is subordinate to the administrative unit. Responsible for local health, residents' health, epidemic prevention and control, medical equipment, medical qualification audit, etc., is the former Health Bureau. In recent years, some bureau-level institutions have been upgraded and expanded, and the Health Bureau has been upgraded to the "Health and Family Planning Commission", referred to as the "Health Planning Commission", and finally renamed the "Health and Wellness Commission".