Solutions to common problems of Huisuo screen;
1. Registration, mobile phone authentication and login issues
A. Dear users, in order to ensure the security of screen lock income, you need to register with your mobile phone to use Huisuo screen App normally. If you can't receive the SMS verification code, you can use the voice verification function, or please check whether 360 mobile guards and other software will mistake the verification message for spam blocking.
B. If the application cannot log in, please confirm that the application is the latest version. Secondly, please confirm that the IMEI code, address book and other permissions of the mobile phone are set to be readable.
C if "network error" is displayed, please check your network or try again later.
2. Unlocking the screen has a small chance of getting stuck.
A, dear users, due to memory, model, network speed and other related reasons, your unlocking screen or App is unlikely to get stuck. When there is no response from the unlocking slide, please press the "Home" key, which will directly skip unlocking and enter the home page.
B. If root does appear in the lock screen, the reasons are as follows: Cleaning the memory of the mobile phone with software such as 360 Mobile Guardian will cause the lock screen to be cleaned, and it is necessary to set the lock screen as "Allow background self-startup" in 360 Mobile Guardian; Secondly, please check whether you have cancelled your Huisuo screen account; Third, please check whether you have turned off the lock screen in More > Lock Screen Settings.
3. The problem of not adding points or not adding points in time.
A. Dear users, in order to ensure that you can accumulate income at any time, in the design of smart lock screen, the "lock screen income" you get when you are not connected to the network or the network is not smooth will be recorded locally first and added to your account when you are connected to the network. Some mobile phone models can't fully support data writing, which may cause the total revenue to stop growing. You need to use a mobile phone >; Set the "clear cache" operation, and log in to the smart lock screen again.