Monthly Work Summary of Administrative Clerk 1
A month's time has ended so quickly. Looking back on the work since July, we can say that there are many places worth remembering. As an administrative assistant, I have a lot of work to do, but I always think that there is very little work. These little things are gradually solved in my constant work, and my working ability has been greatly improved. That's what society is like. There are many places to exercise people. I believe I can do it well, but all these require my constant efforts. I believe I will do well. With the care and support of the leaders and the enthusiastic help of my colleagues, I constantly strengthened my self-construction, strived to improve my self-cultivation, earnestly performed my post responsibilities, and successfully completed various tasks. To sum up, there are mainly the following six aspects:
First, be strict with yourself and establish a good image. Strictly abide by the rules and regulations of the office, always focus on the work and the overall situation, and work overtime in case of urgent tasks without complaint. The leader gave the order and will try his best to finish it. Obey the leadership and distribution, attach great importance to every work arranged by the leadership and the office, regardless of size, always do it dutifully and conscientiously, and never care about personal gains and losses, discounts and conditions. Self-examination and self-encouragement, criticism and self-criticism, strict restraint of their words and deeds, every move, set up a good image of office staff.
Second, strengthen study and constantly improve professional quality. Learn from colleagues with an open mind, often use network tools to exchange ideas with colleagues in the same position, and gradually improve yourself. In my work, I always follow the example of leaders and outstanding colleagues, ask questions if I can't learn, learn from each other's strengths, and always maintain a positive attitude of modesty, prudence and diligence, and my comprehensive ability has been significantly improved.
Third, work actively to complete various tasks. For our service industry, all holidays have a great impact on our business. So before the festival comes, everything related to all the work should be ready. According to the arrangement of the leader, do a good job in all kinds of documents, notifications, printing, proofreading and communication; Serving the leaders in an all-round way, asking for instructions and reporting frequently, and trying to be a good staff assistant have played a positive role in the orderly development of the whole office. At the same time, we often go deep into grassroots investigation and study to understand the ideological trends of employees and provide reliable basis for leading scientific decision-making.
Fourth, personnel management. Relatively speaking, our personnel work still needs to be improved. A very serious problem occurred this month, that is, the head office has made a retention plan, that is, "talking to employees", but it has not yet been implemented. Some departments have done it, but they have not done it as required. This shows that this matter has not attracted the attention of managers, and we have not got a good understanding of employees' ideas, so what are we talking about? In recent months, the number of new employees and those who have left is basically the same. This month, more people left than joined. This shows the importance of understanding the ideological work of employees. Among them, the reason why this work has not been completed is that I have not done a good job in supervision, which is the performance of my dereliction of duty. This incident shows that my execution is not strong enough, and I will strengthen this ability in my future work.
Fifth, strengthen the work attitude of paying attention to details, strengthen the ability of language expression and eliminate tension. Paperwork is the key to prudence. For example, I will ponder the next article, but my brain will be short-circuited because of nervousness. This kind of performance is just like what Mr. Pan said: I lack the ability to plan things, and when I am anxious, I will be confused. However, she said that this ability is also related to experience. With more experience, you will naturally improve.
Sixth, personal affairs. My enthusiasm is not very high this month. I have done everything the leader asked me to do, and I feel good getting along with my colleagues. I feel more familiar than before. But I found that I didn't have the initial patience to treat people. I was happy when I saw people, but I felt a little fake. I looked for the reason. It may really be because the transition period from school to work is not done well, which leads to work fatigue syndrome. I always feel like a child. There are many things related to the world. Dealing with these things feels very tired and I don't know how to do it well. I am really confused, so I am less and less passionate.
Although I have made some achievements in my work, there are still some problems and shortcomings. In the future, I will, as always, learn from the leaders, carry forward the advantages, overcome the shortcomings, keep pace with the times, make positive progress, and strive to make my professional quality and professional level reach a new level in a relatively short period of time, so as to meet the needs of the rapid development of modern society and better complete the tasks assigned by the leaders.
Next, focus on the following aspects:
First, strengthen service awareness, enhance sense of responsibility and pressure, and improve work efficiency and service quality.
Second, take time out, conduct in-depth investigation and study, and strive to master first-hand information to lay a solid foundation for better serving the leaders.
Third, further strengthen business learning. Adhere to the modest and prudent work style, carry forward the spirit of uniting with others and learning modestly, learn modestly from leaders and office colleagues, and constantly improve their own quality.
In the future, I will make persistent efforts, be a ladder, do a good job in logistics, and let leaders and other employees work hard in their posts. I am very satisfied with my present job, so I will continue to refuel!
Summary of monthly work of administrative clerks II
Since the beginning of this year, with the care and support of unit leaders and the enthusiastic help of comrades, we have continuously strengthened our own construction, strived to improve our self-cultivation, earnestly performed our duties, and successfully completed various tasks. To sum up, there are mainly the following four aspects:
First, strengthen political study and comprehensively improve their own quality.
I can unswervingly adhere to the Four Cardinal Principles, conscientiously implement the Party's line, principles and policies, study and practice Deng Xiaoping Theory and Theory of Three Represents wholeheartedly, make progress in politics wholeheartedly, and always keep a clear head in the face of right and wrong, thus ensuring that I maintain a high degree of consistency with the CPC Central Committee and party committees at all levels ideologically, politically and practically. Strong sense of reform and innovation, enterprising spirit, strong sense of revolutionary dedication and service, close contact with the masses, and strive to practice the purpose of serving the people wholeheartedly.
Second, strengthen theoretical study and constantly improve professional quality.
I actively participated in various mass activities organized by the office, and used the study time on Monday night to study Theory of Three Represents and other theoretical documents comprehensively and systematically, which improved my political quality and strengthened my communist ideals and beliefs. At the same time, by watching the video, I learned about the market economy and mastered the relevant rules and regulations of WTO. At the same time, through in-depth investigation and research at the grass-roots level, we have broadened our horizons, enriched our knowledge and enhanced our potential in mastering writing. Pay attention to self-charging in spare time, focus on learning computer knowledge, master basic operation methods and skills and network management, and lay a good foundation for realizing office automation. In my work, I always follow the example of leaders and veteran comrades, ask questions if I can't learn, learn from each other's strong points, and always maintain a modest and prudent attitude, which has greatly improved my comprehensive potential. [Organizer]
Third, work hard and successfully complete all tasks.
Strictly obey the arrangement of leaders, and conscientiously do a good job in drafting, printing and proofreading all kinds of documents, notices and leaders' speeches; Serving the leaders in an all-round way, asking for instructions and reporting frequently, and trying to be a good staff assistant have played a conscientious role in the orderly development of the whole office work. At the same time, we often go deep into grassroots investigations and write a large number of investigation reports, which bring reliable basis for leading scientific decision-making.
Fourth, be strict with yourself and establish a good image.
Strictly abide by the rules and regulations of the office, don't be late, don't leave early, always focus on work, focus on the overall situation, and work overtime in case of urgent tasks without complaint. Especially for leaders to draft speeches, they often work hard day and night to write excellent works and do their best to reflect the leaders' intentions. In my work, I always strictly demand myself by the standard of * * * *, obey the leadership and distribution, and attach great importance to every work arranged by the leadership and the office. No matter how big or small, I am always conscientious and conscientious, and never care about personal gains and losses, discounts and conditions. Self-examination and self-encouragement, criticism and self-criticism, strict restraint of their words and deeds, every move, set up a good image of office staff.
Although I have made necessary achievements in my work, there are still some problems and deficiencies. In the future, I will, as always, learn from the leading comrades, carry forward the advantages, overcome the shortcomings, keep pace with the times, forge ahead with determination, and strive to make my political quality and professional level reach a new level in a short time to meet the needs of the rapid development of modern society, so as to better complete the tasks assigned by the leaders. Next, focus on the following aspects:
First, carry forward the spirit of hard work. To cope with the complicated and heavy tasks of secretarial work, I am not afraid of hardship, dare to carry heavy burdens, take the initiative to find a job, be diligent in my eyes, mouth and hands, adapt to all kinds of difficult environments with my heart, temper my will and grow my talents in heavy work.
The second is to carry forward the tireless enterprising spirit. Strengthen study, be brave in practice, read widely, accumulate constantly, pay attention to collecting all kinds of information while learning from books, and absorb all kinds of nutrition extensively; At the same time, pay attention to learning methods, correct learning attitude, improve learning efficiency, and prevent and overcome the tendency of superficial knowledge. Strive to cultivate yourself with a solid theoretical foundation, correct thinking methods, correct ideas and viewpoints, practical work style, meticulous organizational potential, witty analysis potential, bold handling potential and extensive social potential, so as to gradually reach the realm of speaking, writing and meeting.
The third is to carry forward the spirit of self-transcendence. We should break the long-standing psychological stereotype and mindset, be brave in finding and correcting shortcomings and mistakes in our work, constantly adjust our way of thinking and working methods, put forward higher learning and working goals in stages, and constantly pursue and forge ahead to meet the needs of unconventional and leap-forward development in all work.
Monthly work summary of administrative clerk 3
/kloc-since he joined the company in March, 2000, he has worked at the front desk for one month. From being familiar with the company's environment at the beginning, to adapting to the company's daily management now, I can earnestly perform my duties and strive to complete various tasks during my tenure. My recent work is as follows:
1. Be responsible for receiving visitors, understanding the purpose of their visit, basic consultation and introduction, strictly abide by the relevant policies of the company and maintain a good reception attitude.
2. Responsible for the front desk hygiene, sofa and coffee table placement, floor hygiene cleaning and maintenance, Yang Zong office and two conference rooms.
3. Complete some work forms, work documents, print and copy office documents under the guidance of the administrative supervisor.
4. Assist the administrative supervisor to issue notices to all departments.
5. Be responsible for answering the telephone at the front desk, do a good job of call consultation, carefully record relevant matters and convey them to relevant personnel, so as not to leak or delay.
6. Take charge of receiving mails, newspapers and periodicals, and convey them to relevant personnel in time, so as to be timely and without delay.
7. Other work arranged by the leaders.
In a month's work, I will report my personal gains and experiences as follows:
The most important thing in receiving visitors is attitude. The receptionist should be friendly, smile when talking with people, and have a gentle tone. She should carefully and patiently ask the purpose of the visitor's visit, and then make a preliminary screening to determine how to deal with it.
1. The most important thing in administrative work is to be careful and do everything in the smallest detail.
My biggest experience is that communication with colleagues in other departments is very important. It is not only hard work, but also communication and mutual assistance. The work of the administrative department needs the cooperation of other departments, so good communication with colleagues is essential.
We should clean everything carefully. A good environment will not only make people happy physically and mentally, but also the first impression of tourists will rise to a higher level with cleanliness.
In this month's work, I deeply feel that my understanding of the administrative office is superficial. I will speed up the pace, strive to improve my self-cultivation and ability, make up for the shortcomings in my work, keep learning in my new job, constantly sum up experience, expand my knowledge, constantly improve myself, be more familiar with the work software I need, get rid of my impetuous and careless shortcomings, and then consider the problem in the most comprehensive way to prevent mistakes, and.
Monthly work summary of administrative clerk 4
I have been in the company for more than xx months. Looking back on my work performance in XX months, although there are some shortcomings, I have gained a lot in general. Now I will summarize my work in XX months as follows:
First, the harvest in the work:
Able to complete their own work (such as document entry, filing, printing, office supplies distribution, etc.). ); Know your priorities and do things more orderly; Get along well with colleagues and be able to actively cooperate and assist other departments to complete their work; The adaptability to work has gradually increased, and now it is also very suitable for the work arranged in the later period.
Second, the shortcomings in the work:
Work care is still lacking; Although the work efficiency has improved, I feel that sometimes the cooperation between departments is still lacking, and the work efficiency is not the fastest!
Third, the next work plan: according to the shortcomings in the above work, constantly improve, improve self-awareness and work efficiency, and strive to do everything in the work!
Generally speaking, the work in XX month is conscientious, although there are some shortcomings, but the work is really not saturated enough, and sometimes I feel I don't know what to do, but I believe all this will disappear with the arrival of XX month. Thank you very much for your support and affirmation of my work. I believe that after * * months, I will do better and play better in the post of administrative clerk!
Monthly work summary of administrative clerk 5
First, continue to improve the company's rules and regulations, and further improve the company's standardized operation level;
On the basis of the company's original system, the 12-hour working system, document management system, attendance management system, procurement management system, model room management system, staff canteen management system and staff dormitory management system have been improved. , involving people, money and materials management system and normative documents.
1. 1 Since the beginning of this year, all the documents of the property management company have been managed by the personnel administration department, which has realized the registration management of document circulation, ensured the efficiency of document examination and approval, and strictly controlled the document circulation. Through the unified distribution of personnel administration department, the circulation of internal documents and the timely transmission of information have been strengthened.
1.2 in the plan at the beginning of the year, the company's systems and updated parts should have been sorted out and compiled in March. Due to the busy business work of various departments and insufficient attention, the completion speed failed to achieve the expected results. In June, the Human Resources Department of the Group took the lead in compiling the system of the property management company, which put forward new requirements for all departments and posts, and has now completed the system and operation specifications at the company level. In view of the problems existing in business processing, such as poor execution, weak sense of responsibility and slow response, we have introduced 24-hour reply system, community inspection system, complaint handling process, employee courtesy and etiquette norms and other related systems to improve service level.
Second, personnel management.
2. 1 staffing:
With the acceptance and takeover of the second phase of the project and the intervention of the festival pedestrian street, according to the actual needs, the staffing is adjusted as follows:
2.2 personnel recruitment;
In the first half of the year, the property management company basically completed the recruitment task through newspapers, websites, on-site job fairs and employment agencies. The flow of personnel in the first half of the year is as follows:
Remarks: June is not counted because it is not finished.
2.3 Personnel costs
1-Summary of actual salary of personnel in May
2.31"12 hour security guard working system"
Under the condition of not increasing the post establishment, increase the second-stage security post, implement the "12 hour security guard working system", and adjust the security guard's salary. Since the trial for two months, the security guards have basically accepted the adjustment, and the turnover rate of departmental personnel is not abnormal. Basically solve the vacancy situation caused by insufficient personnel, and gradually digest the large amount of overtime accumulated in the second half of last year.
2.32 paid service commission system
With the increase of the occupancy rate in the second phase, the demand for paid services is also increasing gradually. On the basis of not increasing the number of cleaning staff, we will try our best to provide paid services for the rest employees, and give them a commission as a paid service fee of RMB ... per hour according to the standard. The purpose is to reduce overtime hours, control labor costs and improve the enthusiasm of employees.
2.4 Staff training
In the first half of the year, the coverage rate of new employees' training on employee handbook and company system was 100, and the average business training conducted by each department was 1-2 times per week, and individual business department managers were organized to participate in the development activities of Sunshine Team. In April, employees above the supervisor were organized to visit ... to learn from other people's management experience and find out their own shortcomings. Initially establish employee training files, training course plans and related training materials, and plan to implement them in the second half of the year. Due to the lack of specialized personnel, the training work is carried out by departments, and there are some problems such as single training content, lack of cross-training between departments, lack of systematic training materials and operating standard documents. This time, all departments have improved the operation manual and laid the foundation for the training in the second half of the year.
2.5 the implementation of performance appraisal
1 month, the security department tried out the performance appraisal method for security guards for the first time, and formulated the security guards' grades and corresponding salary and treatment standards. Through performance appraisal, we can mobilize the enthusiasm of employees to continuously improve their work level and their own quality, and provide opportunities for promotion and salary adjustment. The performance appraisal departments implemented successively include customer service center and motorcade.
At present, the work of performance appraisal has not been fully covered, and the strength and effectiveness of promoting performance appraisal have not yet achieved the effect of truly motivating employees. Analysis of the reasons, the main reasons are as follows: 1) The work objectives are unclear, and the actual operation specifications have not been established. 2) Managers are highly mobile, and management methods often change. 3) The process management from establishing performance appraisal standards to appraisal results is insufficient. 4) Employees' understanding and recognition of performance appraisal is limited.
Third, administrative management.
3. 1 staff canteen
3. 1 1 Facing the staff canteen with concentrated opinions, after many opinion surveys, the tastes of most employees were determined, and the food hygiene, quantity, dishes and meal time were adjusted according to the needs of different shifts of each department and the opinions of employees. At present, employee satisfaction is basically above 95%.
3./kloc-In the revenue and expenditure report of the staff canteen in May, the realized package expenses include all expenses such as the electricity fee of the restaurant, the personnel expenses of the current month, the purchasing expenses of tools and materials of the current month, herbal tea twice a week in summer, syrup, etc., and the cost is reasonably reduced on the basis of the satisfaction of the staff.
3.2 Warehouse management
3.2 1 By establishing the material acceptance system and procurement management system, the quality of materials is strictly controlled from the material acceptance stage, which increases the stage of business departments assisting in inspection and reduces the occurrence of unqualified products. Secondly, strengthen the warehouse's management responsibility for materials, compare the price and quality of purchased materials with the historical price and the quality of raw materials, strictly control them, and return all unqualified materials.
3.22 In order to cooperate with the Finance Department in cost allocation, the use of engineering materials should clearly list the use place and cost attribution of each material in the monthly inventory table.
3.24 The management of items between sample rooms was increased, and a thorough inventory was conducted in conjunction with ministry of materials and equipment, and the lost, wrong and damaged items were cleaned up.