1. First, find Alipay APP in your mobile phone and click Open.
2. On the Alipay homepage, click the "Friends" option in the bottom menu. (as shown in the figure below)
3. Click the "Life Number" icon at the top of the page. (as shown in the figure below)
4. Enter "EMS" in the search box to search, and then click "EMS China Post Express Logistics" menu in the search results. (as shown in the figure below)
5. Enter the EMS China Post Express Logistics window, click "I want to inquire" in the menu bar at the bottom, and select "E-mail inquiry" in the pop-up menu. (as shown in the figure below)
6. Jump to the window I want to query. The default is email number inquiry. Click "Mobile Number Inquiry", then enter your mobile phone number, and then click to get the verification code. (as shown in the figure below)
7. Then enter the verification code window of mobile phone number query and enter the verification code, and then click the "Query" button at the bottom.
Extended data
Query method:
A, official website query:
Enter the single number on the query page of China Post Express Logistics official website to view the mail status.
Second, the SMS query:
Edit the letters "CD"+"email number" to get the latest information of this email.
Third, the number query
Call customer service: 1 1 183, press 2 to enter "email inquiry", enter the email address to be inquired, and press # to end.
Ordering method:
The ordering methods of EMS include telephone ordering, online ordering, WeChat ordering, SMS ordering and mobile phone client ordering.
Place an order by phone: dial by landline or mobile phone. After the connection is made, press 1 to enter "pick up the goods at home", and tell the customer service staff your pick-up address, contact person and telephone number to pick up the goods.
Online Order: Enter "Online Order" in the "Customer Order" column of official website Post Express, fill in the sender information, and complete the order after submission.
Wechat Order: China Post Express Logistics official WeChat official account EMS-CNPL.
Place an order by SMS: edit the letter "xd" and send it to.
Mobile phone client order:
Apple mobile phone can directly search for "EMS" on the mobile Appstore to find the download and installation of EMS client software.
Android phones can search for "EMS" in major application markets to find the download and installation of EMS client software.
Frequently asked questions:
1, EMS customer service phone. Customer service telephone number: 1 1 183.
2. Check it on the website. When inquiring about international EMS mail, you can also visit the postal websites of relevant countries and regions through the inquiry link.
3. Log on to the EMS website and enter the user's message. In the email, we will provide the email number and specific address of the recipient. We will help you check and tell you the result when we reply to the message.
4. If the inquiry is unsuccessful, please ask the sender to take the EMS mail list (the sender keeps a copy) and the receipt to the post office where you sent the EMS mail.
5.EMS email number
The EMS mail number is *** 13 digits, in which the first two English letters, e, are the first letter of the English abbreviation of postal express, and the second letter is the serial number (such as EA, EB, ED, etc. ), the last two English letters CN stand for China, and the middle nine digits are Arabic numerals. Only when the email number is complete and correct can the information of the email be inquired.
6. What if the 6.EMS mail has been sent but there is no information on the Internet?
When you can't find the email information on the EMS website, please let us know in the user's message. Please provide the EMS email number and the specific address of the recipient accurately and completely, and we will help you to inquire and reply to your inquiry results as soon as possible.
7, EMS mail information query time:
The validity period of EMS mail receiving and sending inquiry is four months from the date of mail delivery.
The delivery information of EMS mail can only be found online after being processed by relevant links. Generally speaking, the delivery and processing information of the mail can be found four hours after it is sent out.
8. How to query the express mail with CT prefix number?
When you query CTXXXXXXXXXCN mail, you can visit TNT website to query.
9. What should I do if I ask for a signed copy?
Postal speedpost service bureaus all over the country accept users' e-mail inquiries free of charge. However, if the customer asks for a copy of the recipient's receipt, please go directly to the receiving post office for enquiry.
10, how to inquire about cross-strait express delivery?
Information in Chinese mainland is queried by EMS in official website, and information after arriving in Taiwan Province Province is searched by Baidu for the first website of "Cross-Strait Through Train", even if the latest trends are queried.
Baidu encyclopedia: EMS